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"Technology" - This word is commonly used to suggest innovation and newness. But customers have little concern about
technology that is behind
products they buy. They are only concerned about
benefit they derive from these products and services. How many drivers are really concerned about
technology that's under
hoods of
vehicle they drive? They are really only concerned that
vehicle is reliable and gives them some social status.
"Difference" - Rather than stating that you are different from your competitors state
difference instead. Just saying "different" means little and is just filling space. The statement "We make all
difference" doesn't leave
prospect more educated than before reading your sales message.
Consider
following advertiser's blurb:
"We make all
difference because of our superior quality and solutions we offer."
It's like junk food - a lot of flavor but zero nutritional value. This statement means little because it's not specific at all. It creates more questions than answers and leaves
reader totally confused. And this is
last thing you want to do to a customer.
Go to any website and you'll see statements such as "can save you time and money", (well how much?) "creates website in less time" (less than 2, 4, 100 hours?), "maximize your gas mileage" (by how much 1%, 5%, 40%?). All these statements will triple their effectiveness by using numbers (note that I gave a quantity, 'triple').
The more specific your message is
more believable you will appear. Using a bunch of superlatives only makes you seem self-serving. Customers are immune to this type of hype and filters out these claims like a squirrel discards peanut shells.
When making any comparison in your sales letter state
baseline, use numbers and give a time period whenever possible. In this way you don't have to use superlatives because
numbers will speak for themselves. If you follow this simple rule your sales conversion rate will increase by 4.7% within 29 days of putting this into effect.
Even though that last statement was hypothetical you can sense its power because specific numbers were used instead of just saying 'your sales will increase'.
I think it's time to review your sales message and sweep away
chaff words leaving
pure wheat behind.
You'll be 9.9% happier that you did!

Ray Edwards is a master copywriter, published author and Internet Marketing Consultant. His copywriting clients have claimed up to 1,600% increase in their comversion rates just from using his services. He is an expert in writing sales copy for the web. He has studied extensively the relationship between website structure and design as a factor in internet sales success. You may visit his website at: http://www.webcopy-writing.com