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Giving of wrong information may be made deliberately or otherwise. Why do this mistake and other related mistakes occur? If misinformation was a deliberate act, then personnel must be held liable for deception. If it is on negative, several reasons may have caused it. In many cases, it is caused by incompetence of person answering phone at local Social Security field office. Usually, he is referred to as service representative, he is not someone who actually works on cases called claim representatives. He may also lack knowledge about claims. That places you both in equal footing.
Often times also, mistake is due to human error Ė either on part of social security office or claimant. Social security disability and SSI are complex and technically hard division of law. Its complexity can tend to confuse or mislead especially if social security disability process was not clearly explained to applicants.
Regardless of reason why, information dispensed by Social Security Office should never be taken totally at face-value, consultation of same to an experienced lawyer in connection with matter is highly recommended. Also, if you are in doubt, you must ask questions to another person in authority of your claim. Know your rights. Defend your stand, for you to be able to gain a favorable aftermath.
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