Continued from page 1
5. Timing
Time is money and everyone is late. That means no one is worth what they are charging. You must show that you understand and can make
target dates with ease. Your client may have many times
cost of your product or service resting on this deal. They may be much less concerned about your price than your timing.
6. Value Statement
Here is
tough one. How do you articulate your value to
client in
proposal? First, you ask loads of questions. Second, you work with them to build a success scenario early in
discussions. Lastly, you use their numbers to make
case. This section should be as numeric as possible and tied directly to
client’s bottom line. Statements like, “Based on your assessment that improved information systems of this type will improve output by 10%, this system will pay back $1.9 Million in
first year and $34.5 million over
next 5 years.” Done correctly,
value dwarfs
fee and makes your price a non-issue.
The value case is
one case that hidden buyers always jump on. They ask, “Is this worth it?” and “How are we going to pay for this?” If your value case is missing, you are at
mercy of
person standing there in
room to make your sales presentation for you. If you weren’t scared before, you should be now. With a strong case in
proposal, you have a prayer of winning
day.
The Value Process is detailed in my book “The Team Selling Solution: Creating and Managing Teams That Win
Complex Sales” (McGraw-Hill, 2004). It is now available on audio CD and hardcopy at: http://www.waterhousegroup.com/books/theteamsellingsolution.html
7. The Details
Ok, somewhere in here you must detail
deliverables,
price,
terms and conditions. Once again, these should not be surprises since you worked them out long before you wrote
proposal. I love clients who say, “Send me a proposal.” I say, “How about if we talk it through right now and then I’ll send you a summary of our agreement.” No one ever objects and I get
benefit of hearing their reaction to my offerings.
So why did you lose that deal? Because you forgot that proposals need to be stand-along sale presentations, not simply pre-invoices. Think of it this way: If
proposal I outlined above was sitting next to yours, and
client had never talked with either company, who do you think has
best chance of winning?
Make your proposal sell and you’ll be building an insurance policy behind every deal you close.
For a free copy of "How to Leave a Voice Mail That Gets Results", please email article19@waterhousegroup.com and ask for article #19.
Stephen Waterhouse is Principal and Founder of Waterhouse Group. They specialize in helping companies increase their sales and profits. He can be reached at 1-800-57-LEARN or steve@waterhousegroup.com.
Re-Print Permission This article may be reprinted in it's entirety if
following conditions are met:
The complete tag with
author's name and contact information is included immediately after
article. A copy of
printed article is mailed to
author at 1467 Walnut Creek Drive, Orange Park, FL 32003 within 30 days of publication. The article is presented in a positive light as part of an appropriate business related publication.
