Continued from page 1
SMALL CHAIN STORES
1.One person (possibly
owner) may be in charge of buying for all stores.
2.Can be a friendly, less formal relationship.
3.Orders may be larger, due to more stores.
4.You may still be able to negotiate immediate payment, or at least a substantial deposit.
5.Sometimes a chain-of-command to go through.
6.Usually a professional, "bottom-line" relationship.
7.Potentially huge orders.
8.Possible "Net" payment terms.
SELLING TO LARGE CHAIN STORES AND FRANCHISES Here's where you can make some really high-volume sales. Don't be intimidated by
size of
operation, or
fact that you're contacting a corporate buyer in some instances. You've still got all those same great reasons that this company should buy from you. Start with a personal visit to
store. Ask
store manager for
name of
person responsible for purchasing giftware. In some cases,
manager has
authority to make those purchases (especially if it's a franchise, in which case
manager may also be
owner). Other times, you'll be dealing with a corporate buyer. If
manager has
purchasing authority, you'll proceed as you did in
examples above. If a corporate buyer handles all purchasing, you'll contact
corporate buyer. Introduce yourself. Give a brief summary of
lines you carry that you believe will be a good fit for her stores. Ask for a personal appointment.
Important: Many times - maybe even most of
time - you'll get turned away on your first call. Don't be discouraged! The buyer may simply be testing your professionalism and follow-through. By calling again in a couple weeks, you demonstrate those qualities.
Next ... be on time and extremely businesslike when you show up for
appointment. Get to
point; and be ready to talk price. The buyer's job is to get
best possible price, so
more you can help her,
better your chances of landing an order. Next ... when you get a Purchase Order, immediately contact your supplier to determine availability. If there's a problem, notify
corporate buyer right away:
Example: "I appreciate your order for 250 of Item #29435. I'm able to deliver
bulk of
order - up to 150 items - immediately. I'll deliver
balance by
end of
month. Will that be satisfactory?"
Finally ... fill
order and have it shipped directly to each of
stores, in
quantities
buyer has specified.
Payment: In dealing with large chains and some franchises, expect that you'll be asked to accept "Net" terms; typically "Net 30." Technically, this means they are required to pay you
full amount due for
order within 30 days of merchandise delivery.
In The Real World ... ... this could mean up to 60 days before you receive any payment. And with "Net" terms, you'll receive NO deposit. So, you have to "float"
cost of
order for that time. Some Wholesalers use credit cards as "financing" for these larger orders. That way, they're not out-of-pocket for
costs, and when payment arrives they're able to payoff
card and keep
profits.

Darren Hendricks has been involved in marketing in one form or another since 1979. He has owned or co-owned 3 successful companies. He is currently owner of Far Horizons Home Based Business Program