Can Your Visitors Contact You From Your Website

Written by Dave Tan

Continued from page 1

If you don't want to use an image, you can separate your email address so that it doesn't look like an email address to email harvester softwares...

Example 2:

To contact us, send us an email to: sales at ebookok dot com

This approach is NOT recommended, because some visitors will actually send an email to sales at ebookok dot com without first changing it to Of course you can tell them to removerepparttar at and replace it with @ and dot with "." before sending it.

Alternatively, you can create a web form that allows visitors to submit their questions to your email DIRECTLY from your website. You will need a little PERL programming knowledge for this, or you can simply hire someone else to write it for you!

If you do use web form asrepparttar 109533 ONLY way to contact you, make sure (1000 percent) thatrepparttar 109534 script is WORKING properly! Make sure you've setrepparttar 109535 permission forrepparttar 109536 script, no errors, etc.

Note: When scripting in Perl, usually a simple MISSING ";" or "{", or "}" or "Permission Not Set" errors arerepparttar 109537 main reasons why your script is not functioningrepparttar 109538 way it should be! Always make sure your script is as BUG-FREE (not containing any errors) as possible!

When your visitors submitted their questions to your through your website, it's a good idea to display a friendly message like: Thanks for submitting a question, I will be in touch with you shortly!

This is a good practise and it is highly recommended because your visitors will know that your script works and their questions was indeed successfully submitted. Some websites don't even bother to add a simple message like: Your question was submitted.

They will just display a silly BLANK page or REDIRECT you back to their contact page or homepage...leaving you to wonder if your message was indeed submitted properly.

Always try to answer all emails ASAP and personally - within 24 hours. Customer service is IMPORTANT! Let them know that you care about them and they will be happy to do business with you! :-)

That's all for this article, have fun placing those contact link!

Best Regards, Dave Tan

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The Top Twelve E-mail Mistakes That Can Sabotage Your Career

Written by Lydia Ramsey

Continued from page 1

7. WRITING THE GREAT AMERICAN NOVEL. E-mail is meant to be brief. Keep your message short. Use only a few paragraphs and a few sentences per paragraph. People skim their e-mail so a long missive is wasted. If you find yourself writing an overly long message, pick uprepparttar phone or call a meeting.

8. FORWARDING E-MAIL WITHOUT PERMISSION. Most everyone is guilty of this one, but think about it. Ifrepparttar 109532 message was sent to you and only you, why would you take responsibility for passing it on? Too often confidential information has gone global because of someone's lack of judgment. Unless you are asked or request permission, do not forward anything that was sent just to you.

9. THINKING THAT NO ONE ELSE WILL EVER SEE YOUR E-MAIL. Once it has left your mailbox, you have no idea where your e-mail will end up. Don't userepparttar 109533 Internet to send anything that you couldn't stand to see on a billboard on your way to workrepparttar 109534 next day. Use other means to communicate personal or sensitive information.

10. LEAVING OFF YOUR SIGNATURE. Always close with your name, even though it is included atrepparttar 109535 top ofrepparttar 109536 e-mail, and add contact information such as your phone, fax and street address. The recipient may want to call to talk further or send you documents that cannot be e-mailed. Creating a formal signature block with all that data isrepparttar 109537 most professional approach.

11. EXPECTING AN INSTANT RESPONSE. Not everyone is sitting in front ofrepparttar 109538 computer with e-mail turned on. The beauty of Internet communication is that it is convenient. It is not an interruption. People can check their messages when it suits them, not you. If your communication is so important that you need to hear back right away, userepparttar 109539 phone.

12. COMPLETING THE "TO" LINE FIRST. The name or address ofrepparttar 109540 person to whom you are writing is actuallyrepparttar 109541 last piece of information you should enter. Check everything else over carefully first. Proof for grammar, punctuation, spelling and clarity. Did you say what needed to be said? How was your "tone of voice"? If you wererepparttar 109542 least bit emotional when you wroterepparttar 109543 e-mail, did you let it sit for a period of time? Did you includerepparttar 109544 attachment you wanted to send? If you enterrepparttar 109545 recipient's name first, a mere slip ofrepparttar 109546 finger can send a message before its' time. You can never take it back.

E-mail makes everything easier and faster including making a powerful business impression and establishing positive professional relationships. The businessperson who usesrepparttar 109547 technology effectively and appropriately will seerepparttar 109548 results of that effort reflected inrepparttar 109549 bottom line.

(c) 2004, Lydia Ramsey. All rights in all media reserved.

Lydia Ramsey is a business etiquette expert, professional speaker, corporate trainer and author of MANNERS THAT SELL - ADDING THE POLISH THAT BUILDS PROFITS. She has been quoted or featured in The New York Times, Investors' Business Daily, Entrepreneur, Inc., Real Simple and Woman's Day. For more information about her programs, products and services, e-mail her at or visit her web site

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