There is nothing as memorable as a person's kindness when we are in a difficult situation.

Help your clients to solve their immediate problems (pertaining to your business!)and they will be satisfied. Give them reason to smile and they will be impressed. Do it every time they contact you and they will never leave you. Client loyalty is a reflection of level of care they preceive they are getting from a business. This does not mean we sacrifice our profits and productivity. It means that we increase our profits and productivity. Happy employees work better and exhibit higher levels of company loyalty when dealing with customers and happy customers will return and tell their friends.

No matter what you sell or manufacture; from fertilizer to real estate, from preschools to restaurants, you are first in business of providing solutions for people. These solutions need to include how person feels when they walk out door, and you must always keep that in mind.

Training consultants will evaluate training programs to show their effectiveness. Trainers regularly evaluate training programs to determine their effectiveness. Training consultants should be able to provide you with example evaluation results of training programs that interest you.

Training consultants will have references available to prove their track record. Trainers should have practical experience in industries where they have expertise. Training consultants will have references of clients they have provided services to in your industry. Before you select a trainer, call references provided to make sure you are selecting an effective trainer, one who can deliver on your training investment.

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