Written by CMOE Development Team

Continued from page 1

There are many explanations and rationalizations about why leaders resist coaching employees more frequently about progress and problems. The reality is that no one wants to hurt people or jeopardize their performance in areas that are meeting or exceeding expectations. Leaders go about insulating themselves from facingrepparttar reality that a meaningful discussion will actually help improve things.

The fact is most employees favor directness, candor (trust), and honesty, as well as efficiency, excellence, and quality. But these goals cannot be met unless leaders are more willing to set aside their ambivalence and hesitation.

As a leader, you just need to accept that, to some extent, resisting potentially difficult situations is normal and natural. Then you need to make sure that these perceptual obstacles do not get inrepparttar 141659 way. Simply anticipate your own hesitations and ambivalence. Tell yourself over and over again that it is okay, and simply move forward and trustrepparttar 141660 8-Step Coaching process to work if you carefully attend to each step.

To learn more about how CMOE can help your organization become more effective at coaching employees, contact a Regional Manager at (801)569-3444. You can also visit their website.

When Gifts Say More

Written by Robert F. Abbott

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What we've discussed so far assumes that a gift is an object or service that one purchases or makes and gives to another. But, in an organizational context, a gift might be mentorship, an unexpected promotion, or acceptance of another person's opinion.

Consider meetings where opinions fall into two clear camps. And, out ofrepparttar blue, someone who previously opposed your position or stayed neutral now moves to support you. That person smiles at you, and says, "I think you've put your finger onrepparttar 141583 real issue here." Seems like a gift, doesn't it?

Or consider this one, "Jane, you've worked a lot of hours lately to make this presentation a big success. We appreciate what you've done, and want you to takerepparttar 141584 rest ofrepparttar 141585 week off. Don't worry about your to-do list; we'll take care of everything." Another type of gift.

Inrepparttar 141586 mass media, reporters and editors normally cannot accept gifts, or gifts beyond a threshhold value. It's a way of avoiding relationship obligations that might influence their coverage of events, people, and organizations. In this case we seerepparttar 141587 rejection of gifts as a way of avoiding relationships.

In summary, look at exchanges of gifts as potentially more than just an exchange between individuals; think of them as a strategic tools for developing and managing business relationships. That makes giving a strategic form of communication.

Robert F. Abbott writes and publishes Abbott's Communication Letter. Learn how you can use communication to help achieve your goals, by reading articles or subscribing to this ad-supported newsletter. An excellent resource for leaders and managers, at:

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