CONTROLLING WIRELESS COSTS: Are You Overspending In These 4 Key Areas?

Written by Karen Thatcher


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Nationwide wireless plans are higher priced but do allow for in-network calls without roaming charges. An employee who never travels more than 50 miles fromrepparttar home office may never use this feature. Always check to determine thatrepparttar 104233 plans chosen for each employee are an exact fit forrepparttar 104234 usage needed.

3. Paying for wireless insurance coverage, pager protection or roadside assistance coverage.

On accounts with several wireless devices, paying for insurance protection is not cost-effective. On single accounts, insurance coverage may be a good choice, especially ifrepparttar 104235 equipment is top-of-the-line andrepparttar 104236 coverage premium is reasonable andrepparttar 104237 insurance comprehensive.

Roadside assistance is one of those "peace of mind" features that can add $40 - $50 per year to each account. Let common sense berepparttar 104238 guide here. Ifrepparttar 104239 user never travels for any length by car, eliminate it entirely.

4. Paying for wireless phones that have been lost, stolen or unused.

If a medium to large-size organization fails to properly track wireless inventories, duplication of billing for lost, stolen or even unused wireless phones may result.

Example: an employee is transferred to a new office and brings their wireless phone along. The new office provides them with a new wireless phone. The retired phone is kept inside a desk drawer only to collect dust - and inrepparttar 104240 meantimerepparttar 104241 bill is still being paid each and every month byrepparttar 104242 previous office manager!

Establishing procedures for ordering and maintaining accurate wireless inventories should be routine for organizations that want to keep costs down.

Be sure you keep and maintain a complete inventory of handsets along with their respective bills and accounts. Paying for wireless services that are no longer being used can be huge source of unneccessary spending.

For free materials on how your company can reduce telecom spending, visit www.telconassociates.com



Karen Thatcher is President and CEO of TelCon Associates, a a 32 yr old telecom cost-reduction and management firm. To receive a free CD ROM entitled Telecom Tips and Strategies for Businesses, visit www.telconassociates.com


Cultural Awareness - an HR Perspective

Written by N.A Johnson


Continued from page 1

Recent experiences of running cultural awareness sessions for a UK team dealing on a regular basis withrepparttar US proved invaluable to overcoming a number of issues which had become entrenched intorepparttar 104232 operating behaviours ofrepparttar 104233 teams. The sessions heightened awareness withinrepparttar 104234 team of operating differences and helped to generate an understanding of why these differences existed withinrepparttar 104235 groups. It also presentedrepparttar 104236 teams with an opportunity to understandrepparttar 104237 potential frustrations that their US colleagues may have had with their UK peers in respect to their own personal approach to managing meetings, negotiations, making decisions, resolving issues etc.

Involvement in awareness programmes across a range of diverse issues is proving invaluable in resolving numerous poor performances in international business and in enhancing day to day HR practices; for example:

•Expatriate assignments, management, training and benefits •Production of international relocation guides and related support materials •International company and office relocations •International recruitment •Corporate mergers and acquisitions •Training and development •Policy development

Clearly from an HR, and hence a business perspective, cultural awareness has been critical torepparttar 104238 success of global companies withrepparttar 104239 progression of strong acceptance within businesses forrepparttar 104240 need to enhance cultural awareness through diverse cultural interventions.

After many years as an HR manager for some of the world's leading internationla companies, N.A. Johnson now works as an advisor for London based firm Kwintessential as an advisor on HR & cross cultural management issues.


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