Continued from page 1
A good leader, therefore, must be capable of regulating
distress by sequencing and pacing
work required of
change process. Unfortunately, this is not
case in most change programme. Most leaders start new initiatives without stopping other activities or they start too many initiatives at
same time. They overwhelm and disorient
very people who need to take responsibility for
work. (Heifetz & Laurie, 1997,p.180)
Developing People
The people who are directly involved in a change programme have to be suitably trained to meet
challenges. A good principal would ensure that
staff’s potential is developed for many reasons. Firstly, if
staffs are not trained well to undertake
new responsibilities of
initiative,
programme will not be a success. Secondly, a principal who develops and empowers
staff in
concerned change programme will be more able to convince them to commit to it. By doing so, a principal can demonstrate leadership by sharing leadership with
staff in
school. Through empowering others,
principal can also elevate his/her status and power. (Blasé, 1987)
A principal can also develop
staff potential by opening up channels of communication within
school. Setting up committees and encouraging peer learning could do this. External agencies with expertise in
areas of change can also be consulted to help smoothen
process of change.
A principal who is a people developer would benefit as “ solutions to adaptive challenges reside not in
executive suite but in
collective intelligence of employees at all levels.”(Heifetz & Laurie, 1997,p.173) Thus, by doing so,
principal would have increased
level of success of
new initiative and also
hearts of his/her followers.
Evaluating
System
The principal must constantly monitor
process of a new school initiative. The initial enthusiasm that has been built up
principal may wane due to
lack of a good evaluation system .An effective evaluation system would allow
principal to see
flaws and to refine
programme due to changing circumstances. A good evaluation system for a thinking programme would consist of classroom observations on
teaching of
thinking tools and feedback from those who are involved in
change process. This includes
teachers, pupils and their parents. This is important as constant feedback allows
principal to refine
programme due to changing circumstances. (Hargreaves, 1995)
To further enhance
evaluative aspect of
programme,
principal could brainstorm with
staff on
criteria of what are considered to be desired outcomes of
new initiatives. To be more specific, an effective change leader would spell out what are
short and long-term desired results of
programme and base
evaluations on such targets. The evaluative process must be realistic and fair by including appropriate time frames for achieving them. This would calm down
fears of
teachers and to ensure that they would not resort to cosmetic measures in
process of change.
A principal must also be self-reflective and be able to take criticism if
programme is not moving according to plan. He or she must rely on
teachers who are directly involved with
pupils to give honest feedback. Though, this may raise questions of
credibility of
principal’s initial plans, a good head would allow
subordinates to point them for further improvements to a new initiative. This is especially so if
head is seeking to create a thinking and learning organisation.
Recharge
An effective evaluation system would also be used to ensure
continuing momentum of a change programme. Most change programmes may start out enthusiastically but they usually lose steam at
end. The ability to maintain
initial enthusiasm and commitment to
vision is, thus, an important criterion of an effective principal. He or she must be able to recharge
interest of
teachers by constantly reminding them and encouraging them to achieve desired outcomes. In a thinking programme, a principal could hold monthly meetings to talk about
progress and to share success stories of
programme to maintain
interest of
teachers. If
interest and enthusiasm of
staff to
initiatives can be maintained throughout, more change programmes will be successful in schools.
CONCLUSION
During
process of writing this paper,
author felt that certain issues should be addressed. One of
main problems seems to lie in
pacing of new initiatives introduced by
Ministry of Education. Due to this, a principal is stretched for time and effort in juggling with
new initiatives. This, as shown in
case study, usually leads to other good school programmes going through a roller-coaster ride of enthusiasm. The principal would then resort to cosmetic efforts to convince
parents, visitors and
Ministry that a programme is in place as in this case study. The author hopes that this is just an isolated case but feels
Ministry should really look into
issue of whether principals are overloaded with
projects in progress before launching into another initiative.
Another issue connected to
above is
need to improve
evaluation and appraisal methods of
principals by
Ministry. At present,
evaluation tends to be inaccurate, as
Ministry does not really know
inner workings of
school. There should be a 360 degrees Feedback Survey whereby
staff (especially
teachers); pupils and parents are to evaluate
effectiveness of
principal in leading a programme. It may be considered time-consuming but it will ensure that principals do not adopt cosmetic measures to hide weaknesses of any new programmes. This also allows schools to be opened to ideas and suggestions for further refinements of
programme. In this way,
Ministry will have a more accurate picture whether
initiatives that had been introduced are articulated in a proper manner.
The author reiterates that
success of leading a change programme in schools is largely dependent on
principal’s ability to influence
perceptions of
teachers. Trust, thus, is an important ingredient that has to be built up by
principal, as
principal-teachers relationship will have an impact on other future initiatives. The paper has also included a self-evaluation questionnaire (Appendix 3) for principals who are in
process of leading a change programme in their schools. In closing,
author wants to emphasise that in order to reap
full benefits, a change programme should be nurtured and not enforced.

Dr.Alvin Chan is an Innovation Research Specialist in Asia. Currently, Dr. Chan is the Senior Research Consultant at First Quatermain Centre of Collaborative Innovation (www.firstquatermain.com).Please email Dr.Chan at bizguru88@hotmail.com.