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Good luck getting your refund.
And when you buy products in this manner, often you'll get added to a recurring billing option without your consent. In other words, you'll receive another bottle of product every 30 days and your credit card will be charged accordingly.
Again, good luck getting your refund.
Advertising and selling in this manner makes it very easy for manufacturer to avoid issue of accountability to customer. And most manufacturers use call centers, professional warehousing and drop shipping facilities to further isolate themselves from contact with their clients. Chances are that should you order such a product, you won't get a company representative on phone, but a call-center employee with performance-based incentives. Is that sort of company you'd like to do business with?
By declining to sell their products in a local retail environment, manufacturers are able to isolate themselves from local merchants who could demand large volumes of refunds, and threaten their business by refusing to stock a low-quality product. Additionally, it also makes it more difficult for bad product word-of-mouth to circulate amongst consumers.
There are several recommendations I have for purchasing fat burners or any other supplements...
1) Do not buy products advertised on TV, radio, or Internet unless...
a) those products CAN by purchased from a local retailer. That way, you'll have some recourse should you be unhappy with product. While not all companies who advertise in this manner are deceptive or unethical, there is greater likelihood you will experience an issue with a merchant who advertises in this manner and does not maintain a local presence.
b) product is sold by a well-recognized, respectable brand company.
2) Buy only well-recognized brand names with a established history in supplement industry (e.g.., MuscleTech, Isatori, Champion Nutrition, BioTest, EAS, and so on). I'm not saying major brands always create better products. I am saying, however, that their "brand" and reputation does mean something to them, and they do recognize value of a long term repeat customer. 9 times out of 10, if you have a problem with a product, you can phone such a manufacturer for a refund directly.
On other hand, products marketed online or on TV do not have a "brand". So it does not matter what reputation of that brand is, or how it resonates with consumers, since manufacturer will simply create a new one for next product.
3) Establish a relationship with a local or online merchant, and make all your purchases from that merchant. Trusted, valued customers can always take their complaints to a good merchant, who knows it is in his/her best interest to look after them.
In end, losing weight is hard enough without having to worry about losing your money, too. Your best bet is always to purchase brand name products from a trusted local retailer.
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