Private Branch Exchange (PBX) systems

If your business typically requires more than forty extensions, or your needs dictate you need advanced functions from your business phone system, then PBX systems are often solution. PBX systems used to be extremely expensive and only affordable by huge corporations with hundreds of extensions. Though this is still case for larger installations, development of technology required has progressed to point where a powerful, fully functional PBX office phone system for a small business is able to fit on top of a desk.

Nearly all these compact PBX phone systems come with all features you might want as standard. You pay a premium for programmability and flexibility that a PBX offers, but in most cases price difference is not as much as you may imagine between that of a less flexible phone system.

Key Systems

Key phone systems are more typical in businesses that require five to forty extensions. This type of phone system uses a central control unit called Key System Unit (KSU) to provide features and functions that are not available using ordinary phones. An example of this is: key systems using a KSU allow one extension to call another in house extension, and prevents any other users from picking up a line that is already in use. Key systems usually come as standard with most features any business would expect, but in some cases they are often less flexible than a PBX phone system.

PBX & Key Systems (hybrids)

Though Key and PBX systems have some different technical features, these differences have become somewhat blurred over past couple of years. Many Key systems now offer features that were once only available to those who chose to install a full PBX phone system. Some systems also operate internally as either a PBX or Key system depending on software installed. Sometime these systems are often referred to as “Hybrid” phone systems.

Thanks for reading.

Jason

If you search internet there are many different types of office phone systems available. You need to do your research thoroughly and take great care on deliberating which office phone system to purchase. The internet is a great source of information on different types of office phone system. There are many suppliers out there, be sure to choose a reputable one that will supply you with a system that fulfils your requirements and allows for future growth. Be wary of companies trying to sell you a product that you will never make full use of. A good supplier/ installer will work with you on deciding which features you require from your office phone system.

Thanks for reading,

Jason