Business Intelligence 101Written by Robert Flanglin
Continued from page 1
Business Intelligence Tools
Business intelligence involves collecting quite a bit of information and analyzing it. Many business use tools to achieve this. A few of data tools are data modeling, data warehouses, and data mining. Data tools help employees collect data and analyze it efficiently. Data tools are for organizational purposes mostly. Online Analytical Processing (OLAP) is used in analyzing process. OLAP is sometimes simply referred to as Analytics, which is based on hypercube or “cube” and dimensional analysis.
Some businesses also use software vendors for BI tools. There are quite a few enterprises offering BI technology. If a business does not get BI tools themselves, then software vendor will provide a business with tools, and sometimes software support and BI professionals who will help company analyze results and collect data. Some companies providing BI software are Siebel Systems, Microsoft, Altius Consulting, Business-Soft, and SAS Institute.
Businesses understand that knowing customer is key to success. Business intelligence is path through which a business can collect data about customer and analyze it. Business intelligence is also about knowing market, including competitors and market trends. A business that has most accurate understanding of its marketplace will be more adequately prepared for continual changes that inevitable occur in markets. Business intelligence is an important concept for any company to understand, because it will help them to gain new customers, retain old customers, and see a positive ROI.
Robert Flanglin is facinated by business topics and enjoys writing about them. Robert Flanglin writes articles mostly concerning Business Intelligence.
Top Ten Tips About Communication with your Employees EffectivelyWritten by Martin Haworth
Continued from page 1
Honour The Audience
All inputs from others is valuable, very valuable. So ensuring that when folks have taken time, effort and, yes, courage to speak up, that you treat them with respect and gratitude.Realise Their Responsibility
Getting message across is responsibility of person giving message. It is no good saying, 'Well, I meant that...'. You need to sharpen your Communication skills up, if things go wrong and look inside yourself at possibly mixed messages you are giving and refine them in future. Learning is good!Follow Up
By writing up important messages and circulating them, just to confirm. It's a bit of a chore, but it makes sure that things are really clear - especially great for those who are less auditory and more visual.Are Heard
You speak with authority and in an easy to understand language - and you captivate. People leave you thinking - 'hey, I can go for that' and 'what a nice guy (or gal!)' Great communicators have this innate skill.Build Rapport Easily
It's like an old friend pops by for a chat. The best communicators truly have a charismatic skill which enables them to settle in very, very easily. Hard to learn, but very noticeable.Check Understanding Frequently
'What did you take from that message?' or 'Was what I said clear?'. Two simple yet key questions which activate that feedback loop. Never assume that your message is one that everyone has received - it's worth checking out. So there it is - Communication in Ten easy steps. Get these right and it will significantly help your management performance, that of your people and your business overall.
Copyright 2005 Martin Haworth is a Business and Management Coach. He works worldwide, mainly by phone, with small business owners, executives and corporate leaders. He has hundreds of hints, tips and ideas at his website, www.coaching-businesses-to-success.com. (Note to editors. Feel free to use this article - it would be good if you could include a live link)