Boost your candidacy with these must-follow Resume Writing Strategies

Written by Annemarie Cross, CPRW, CRW, CEIP, CCM, CECC, CWPP

Continued from page 1

~ Identify challenges you overcame;repparttar action or solution you undertook to alleviaterepparttar 147074 challenge; andrepparttar 147075 (quantifiable) result, and script into a powerfully written statement. For instance:

Challenge: Staff turnover high, performance levels extremely poor, with overall costs to recruit and train new staff high.

Action: Developed staff monitoring and incentive programs; implemented staff training programs.

Result: Increased staff knowledge base; decreased staff turnover by 66.7%; increased staff morale and collaboration; increased productivity levels by 77%.

Then by incorporating a number of action words,repparttar 147076 above can be written as:

Enhanced staff morale; optimized productivity levels by 77%; and reduced staff turnover by 66.7% through implementation of strategic monitoring and incentive programs.

Noticerepparttar 147077 deliberate detailing ofrepparttar 147078 quantifiable results atrepparttar 147079 forefront, followed byrepparttar 147080 method in which this accomplishment was obtained.

~ Ensure your document is consistent in its formatting; if you bold a position title, bold all job titles throughout your document. Make certain your overall document is well structured (plenty of white space), and aesthetically pleasing (professional headings and layout).

~ Refrain from providing details of every single position you have ever had. As a guide, generallyrepparttar 147081 last 5 10 years is appropriate (ifrepparttar 147082 position being applied for is relevant to what you have been doing), with a maximum of about 15 years.

~ For far greater impact when identifying your professional experience, create a strategically written paragraph outlining your main accountabilities (remembering to incorporate attention grabbing action words), followed by a bulleted list of achievements.

~ Lastly, edit, edit, and edit again. Then ask a family member or friend to read throughrepparttar 147083 document to ensure your career-marketing document is error free.

Annemarie Cross is a dual-certified, award winning Resume Writer and Career Coach, and the founder/principal of Advanced Employment Concepts, a career consultancy offering specialised services for people striving for success and fulfilment through their careers and work/life balance. Annemarie can be contacted at

Difficult Relationships at Work - Dealing with Workplace Conflict

Written by Charlotte Burton

Continued from page 1

To collaborate successfully on an issue such as bullying or continuing conflict you need to follow a few basic guidelines. - You must recognise that part ofrepparttar problem is your own fault: you allowed it to happen and did not try to address it to begin with. You can use this aloud and actively take part ofrepparttar 147051 responsibility, as this will putrepparttar 147052 onus ontorepparttar 147053 other person to takerepparttar 147054 other part ofrepparttar 147055 responsibility. - Remember that we frequently don't like in others what we don't want to see in ourselves, but find occasionally anyway. Be very sure that you have not committedrepparttar 147056 same conflict and that you do not inrepparttar 147057 future. - Manage yourself duringrepparttar 147058 resolution attempt - learn calming strategies if you are hot-tempered, or confidence boosters if you are shy. Try not to be emotional, as emotion will only make things escalate. - Maintain eye contact and use your body language to convey your belief in what you are saying. Don't fiddle with something nervously, don't cross your arms protectively, and don't put yourself on a lower level thanrepparttar 147059 other person (such as sitting on a lower chair). - Don't believe thatrepparttar 147060 best defence is a good offence - that is part ofrepparttar 147061 Competing strategy. - Workrepparttar 147062 issue, notrepparttar 147063 person: this means addressingrepparttar 147064 behaviour rather thanrepparttar 147065 entire existence of that person. There is a different level of ownership for behaviours, and people will take less offence if you criticise their behaviour than if you criticise them personally. Never lay blame, as this will only fanrepparttar 147066 fires. - If you are not getting anywhere, ask for further information fromrepparttar 147067 other person aboutrepparttar 147068 reasons for their behaviour, but don't askrepparttar 147069 questions with 'why' atrepparttar 147070 beginning - if you do this will actively putrepparttar 147071 other person underrepparttar 147072 spotlight and they will get defensive.

Remember above all, that people who enjoy creating conflict are ultimately power-seekers who enjoy controlling others. Frequently this is because either they have suffered in a similar way before or feel that they have very little control over their own lives and does anything they can to feel in control. A little compassion will take you a long way both in resolvingrepparttar 147073 situation and in putting it behind you when it is resolved.

A Final Word on Bullying

Dr Gary Namie, co-founder and president ofrepparttar 147074 Workplace Bullying and Trauma Institute, conducted an online survey of 1,000 people who claimed to have been bullied at work, finding that 37% were eventually fired, and 33% quit their jobs. In a reversal ofrepparttar 147075 typical childhood bullying scenario, in which unpopular and apparently weak kids are picked on most, adult victims inrepparttar 147076 workplace tend to be very capable and charismatic people. The bully sees them as a threat, and determines to get them out ofrepparttar 147077 picture. Most workplace bullies are thought to be women -- 58% according to those Namie surveyed -- and so are their targets -- 80% of those surveyed. The estimated figure is that halfrepparttar 147078 adult population will experience severe conflict at work at least once in their working life. That is a scary statistic - andrepparttar 147079 majority of people don't expect conflict and don't know how to deal with it when it intrudes.

Bullying conjures up images of schools and young children, but it is growing trend inrepparttar 147080 workplace, which is rarely tackled openly even if you are lucky enough to have policies to deal with this issue. There are legal options to take shouldrepparttar 147081 strategies above not resolverepparttar 147082 conflict. Don't ever just put up with bullying, seek help and advice.

To learn more about bullying and what you can do about it, I recommend visiting - it has a lot of good information and further resources.

Charlotte Burton is a Licensed Career Coach & Psychometric Assessor. For more information and to sign up for the ezine, view the website at or email to request your complimentary consultation.

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