Business Blogs and it content:

According to search engine optimizers, "Content is King". Indeed this is true for websites but not for a blog. Blog is all about writing with a particular voice and personality. A lot of people would like style and would stick to blog with regular visits. A lot of them will hate it and would never return.

Content for a business blog should be written in a strong voice with high consistency in quality. It becomes somewhat difficult to maintain quality with regular postings, but no choice. A few bad or substandard posts and regular visitors to blog will fly off.

Important

Don't hammer your visitors every time with posts like how great is your product and so on. Add some funny incidences or bit of humor to your postings. Talk something about how employees enjoyed drinks in a party organized at particular department. Add some lighter moments in between posts.

It was shortly afterwards I received an update from this newsletter telling me that it would no longer be available as a web page, but would now be an rss feed only. And telling me if I wanted to carry on reading I should download some software to do so.

Whoa, backtrack there.

Your subscribers can only read your newsletter if they download some extra software and learn how to use it?

I emailed owner to point out that I thought it was a bad idea. You want your subscribers to stick with you, make it easy for them, reply I got was that I should join 21st century, if I wanted to read his newsletter he would tell me how I should do it.

No I don't want to read it that bad thanks anyway.

So before you go running headlong into latest technological marvels of internet, think about what your customers need. Do they have latest greatest browser to view your latest greatest multimedia masterpiece? Will they need to download some extra software just to view your newsletter?

Subscribers are humans too you know, and as humans they are fickle creatures. They will stick with you while goings good and easy but make them work to stay with your newsletter and you're history as there are plenty more good newsletters they can get free.

Flashy animations, and new technology can be impressive, but put your customers first, and use technology only if it helps them.

Doug Titchmarsh