Stay in touch. In an age when even smallest business can have cell phones, pagers, voice mail, fax machines and e-mail,there's no excuse for not being on call for your customers. That doesn't mean you can't have a life. It just means you can respond to inquiries with little delay. Again, this just means to get back to people in a reasonable time frame based on their needs, not yours.

Sacrifice. Take occasional hit on profit, lose a little sleep, do a little more without always sending an invoice. If you help a customer once or twice without looking for a check in return, you'll be remembered. When it comes time for that customer to place next order, you'll undoubtedly top list. This is something we emphasize to our PFYS students during their calls to sellers. Help them, give them some advise and it will come back to you. This is part of doing business to give something back. You can't always be looking at dollar signs!

So give these strategies a try and rise above your competition!

Copyright 2004 DeFiore Enterprises

how to seamlessly move visitors to each level of site. A great Web site is not a side

show, it's a simple (no-need-to-be flashy) library of content. It just does what it is

supposed to do and leaves hoopla behind.

Last, but not least your site needs to be both interactive and proactive. Good web sites are

ones that are people conscience.While, yes, Internet is cutting edge of technology and all that, remember it's just regular people, like you and I that are using it and will make it

what it is in future. The great web sites are ones with developers who not only have all techno skills, but people skills to boot. Think about sites you visit

over and over. What keeps you coming back. Useful content. Yes. How about that feeling of belonging. Like someone is actually having a one on one conversation with you. The ability to

provide opportunity to express and contribute is mark of a superior web developer and what makes a web site one of great ones.

Copyright 2004 DeFiore Enterprises

Interested in having your own successful, home based creative real estate investing business? Chuck and Sue have been helping folks start successful home based businesses for over 19 years, and we can help you too! To see how, visit http://www.homebusinesssolutions.com for the latest FREE tips and tricks, educational products and coaching in creative real estate investing and home based businesses.