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No Easy Contact Method - Behind every web site is a person, and behind every PC is a face. I wonder sometimes about webmasters who make it difficult to contact them. The larger websites are famous for this - try communicating with someone at Yahoo, for example.
Just place a link to a contact page on every page of your web site. Make it obvious and easy to get to. Personally, I prefer using a form instead of an email link due to huge number of email spiders which seem to be appearing all over web. It doesn't really matter how you do it, just be sure your visitors have an easy way to get hold of you.
What About Those Without Graphics? - Believe it or not, many people surf web without graphics. Just as an experiment, go into your browser and turn off graphics, then surf for an hour or so. You'll soon understand some things that you need to do to allow for those people.
Why would anyone not want graphics? Well, it does make surfing much faster, and some of older browsers don't support graphics at all. You would be smart to use ALT tags to make it easier.
This is especially true of image maps - be sure to include ALT tags or someone who has graphics turned off will just leave your site fast.
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