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I thanked guy, and promptly left for another store. This one was a trendy electronics place that’s quite popular with my kids. All they had were large, pricey projection and plasma TVs. I quickly blew them off like a Matthew Lesko commercial, and then drove over to a well known electronics retailer. Their prices were high, but I did see a TV and a stand that I wanted. The salesman was in process of ringing up sale when he looked up at me and said, “Sir, I’m sorry, but we’ll have to order this for you as we‘re currently out of stock.” I told him that I intended to go home with a TV, and promptly left for last and smallest store on my list.
Guess what? This store had TV that I wanted at a good price, but only one stand, and it was out on sales floor with a large TV sitting up on top of it. The sales person promptly got a hand truck, removed TV from stand, and sold it to me at a discount. We then shook hands and I left store with a new TV, a new stand, and an even greater appreciation for small retailers that understand value of good customer service. I then went home, plugged in my new TV, and watched entire “Elvis: Aloha From Hawaii“ DVD. Life is good, and hopefully next time that I have to go out and purchase a TV will be when I’ll love prunes and consider a hot woman to be one that has a working electric blanket....
Ed’s latest book, “Rough As A Cob,“ can be ordered by calling River City Publishing toll-free at: 877-408-7078. He’s also a popular after dinner speaker, and his column runs in a number of Southeastern publications. You can contact him via email at: email@example.com, or through his web site address at: www.ed-williams.com.