Continued from page 1
3. Situational Context: What
listener has recently experienced as well as environmental factors will also influence
way he or she receives our messages. Unlike emotions, situational context involves elements that are external to
listener. This includes our own presentation of
message. What we said previously and how we said it will influence
listener’s perception of what we say next. A room that is too noisy, dark, cold, or uncomfortable will distract
listener’s attention.
4. Personal Beliefs: We filter everything we hear through our personal beliefs. We relate everything we experience to previous experiences. If we understand an idea or concept, it is because we are relating it to our past learning. It is rare that we actually have a completely new experience. We have core beliefs about our lives; these personal maps of
world guide
way we listen, perceive, and interpret what we hear. Our messages will be influenced significantly by our listener’s personal beliefs. We need to select our words carefully, and craft our presentations so that they will touch our listeners on a deeper emotional level. It is at this deeper emotional level where
most effective communication is achieved.
Well-chosen language can touch
heart and soul, find a common ground, tear down walls of division, and foster powerful new alliances. It can be an extremely powerful success tool.
Language that ignores
listener's emotional state, culture, current life situations, and personal beliefs will miss its mark. Instead of building trust, it will distance us from those who could become friends and allies.
Ralph Waldo Emerson said, "Eloquence is
power to translate a truth into language perfectly intelligible to
person to whom you speak."
Choosing our messages carefully, and remembering these language filters will help us develop that eloquence, and will make our communications more effective. We will obtain improved results in both our careers and personal lives by engendering trust, building rapport, and creating positive new relationships.

© Copyright 2004 by Steve Brunkhorst. Steve is a life success coach, and the creator of Achieve! 60-Second Nuggets of Inspiration, a popular mini-zine bringing great stories, motivational nuggets, and inspiring thoughts to help you achieve more in your career and personal life. Subscribe today by visiting Steve's site at http://AchieveEzine.com