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Think about things they might want to discuss on phone, advert says "informal discussion" what does that mean?
If you think it means what it says then you are kidding yourself. This will be a mini interview to see how you handle yourself on telephone and how quickly you think on your feet.
The applicant will have 1 - 3 years experience but obviously more would be ok, however salary might be less than an more experienced sales person might want.
If you had more than three years experience but needed job you might want to take time to come up with a positive reply to "you have more experience than we are looking for". You could try something like "I appreciate your concern but I'm sure that benefit to company of my experience will outweigh that concern, I'm sure that I'd be very happy working for Barnes Big Pills."
You may be asked about your previous experience in some detail, having your resume to hand would be useful so that you don't need to remember all dates and companies that you have worked for.
A pen and paper would be useful to make notes with, having to ask person at other end to wait while you get a pen and paper doesn't demonstrate a professional who is ready to make appointments or take orders. If everything goes well you would be writing down details of next step.
*Making call First of all introduce yourself and then establish who you are talking to before you launch into your main conversation, call might start like this:-
"Hello, Barnes Big Pills"
"Hello, my names Steve Richards, could I speak to Holly Wilson please?"
"Certainly, I'll put you through"
"Hello Mr Richards, Holly Wilson here"
"Please, Call me Steve, I'm calling about advertisement in Smallville Gazette for position of Sales Manager, could you tell me a little more about position please, I'm very interested?"
Now, I'm sure you will agree that this is a more professional approach to phone call and you it makes a more positive impression.
Notice that conversation was friendly but that although we know that we are speaking to Holly Wilson, I didn't call her Holly or Miss Wilson, I don't know if she is single or married. Calling her Holly might be over familiar at this stage, but I gave her permission to call me Steve.
This technique of taking a little bit of time to do some very basic research and preparation will pay dividends and if you sometimes experience FEAR remember what it is. To overcome that fear, prepare yourself by running through call in your head or with a friend. The more you practice more confident you will be.
Here's to your next interview.
Leaving the Royal Air Force, Steve worked for a Charity helping the unemployed to find work. Within a few months the two programs he ran were top of the counties league table. Head hunted, Steve lead 7 similar programs, within 6 months they were all in the top 10 - including the number one spot. http://www.911resume.com