In order to cope with fast pace and information overload in today’s world, global interaction on a daily basis, and ethical issues -- in order to become change-proficient -- executives realize they need strong emotional intelligence skills.

DOES COACHING WORK? WHAT’S THE ROI?

A study of 100 coached professionals found a 570% return on investment. Coaching improved productivity 53%, quality 48%, work relationships 77%, and overall job satisfaction increased 61%.

The Manchester survey ( http://www.susandunn.cc/businessgraph.htm ) of 140 companies shows 9 in 10 executives believe coaching to be worth their time and money. The average return was more than $5 for each $1 spent. (The Denver Post)

RESULTS

Emotional intelligence relates to values and ethics, as well as interpersonal social skills, self-awareness, and emotional management of self and others. Values-based leadership increases retention and profitability and reduces turnover and legal costs.

According to Global Employee Relationship study, when employees believe they work for ethical companies, 55% are truly loyal, compared to only 25% in less ethical companies. Unethical behavior contributes to 25% who say s they are chronically disappointed, angry, lacking loyalty and likely to leave or sue.

An Ethics Resource Center study found that 90% of employees value leaders with integrity as highly as they value income.

CONCLUSION

The Harvard Business Review says “the goal of coaching is goal of good management: to make most of an organization’s valuable resources.” The most valuable resource to any organization is its people. An executive establishes organizational culture, which influences every employee in organization.

“Don’t forget that culture starts at top,” says Steve Wilson, a Columbus, Ohio-based business psychologist. Daniel Goleman concurs in his book, “Primal Leadership.”

Executives are getting coached on emotional intelligence skills not only for their own personal use but for future of organization. As one of my clients told me, “I can’t take my people any farther than I am.”

In Engineer-to-Order (ETO) world role of design engineer is very different. By its nature an ETO company builds a unique product designed to meet specification of a single customer. The two worlds of design and manufacturing are closely linked. In many cased design of product continues through product process (design-in-process), incorporating a multitude of engineering changes. These changes can be driven by customer or by manufacturer. In this environment a seamless flow of data between engineering and production is critical. An ETO company must integrate CAD and ERP.

Encompix (www.encompix.com) has filled manufacturing software requirements of Engineer-to-Order companies since 1992. The company name reflects our commitment to developing business application solutions that encompass complex areas of project-based and job-based manufacturing.

Encompix provides ETO manufacturers with a competitive advantage by improving bottom line results.

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