A familar problem for everyone. Is ther now a solution?

Written by Chris Cameron


Continued from page 1

The "Finders" themselves are offered a basic reward of £10 gift pack of Want it Bak Labels. Additionallyrepparttar finders may also receive gift vouchers, shop discounts, trial packs and much more. Customers may also offer an optional CASH reward to Finders as a thank you torepparttar 133313 person for takingrepparttar 133314 time to contact Want it Bak.

Want it Bak organises Couriers to pick up and delivery directly to you your lost item. As a customer of Want it Bak you are only charged if an item is lost. No ongoing monthly subscriptions or fees. Just a basic Administration charge when an item is found of £25 which includes next day courier delivery UK wide. A small price to pay forrepparttar 133315 return of your personal items.

“This service is invaluable” say Russell Lewis of Chelsea, an actual benefactor having signed up fromrepparttar 133316 start. “A few weeks back while travelling home in a Black Cab I left my portfolio containing vital customer information and demonstration CD-ROMs. It would of taken me weeks, if ever at all, to redo everything. Beforerepparttar 133317 end ofrepparttar 133318 day Want it Bak had taken a call and I had arranged for it to be sent straight back to me. This is an amazing service, it was all so easy.”

So how did we go with our test? Well Want it Bak claim an 80% return rate, which works out to about 5 out of 6 items. It seems Londoners are more honest that we thought. The camera was found by someone in Hyde Park and withinrepparttar 133319 hour Want it Bak had takenrepparttar 133320 call and arranged return. When originally registering this item we had offered £50 cash reward torepparttar 133321 finder.

The “finder” Sam, an office worker was very impressed “I was out walking at lunch time and came acrossrepparttar 133322 camera just sitting there. Having personally lost my camera while holidaying in Greece earlier inrepparttar 133323 year I knew how annoyedrepparttar 133324 owner would be. The Want it Bak labels were visible enough and probably prompted me more torepparttar 133325 right thing than if they hadn’t been there. The whole process only took me a couple of minutes when I got back torepparttar 133326 office. Want it Bak arranged a time forrepparttar 133327 courier to come and they picked it up from me at work. Few days later my reward and £50 cheque turned up inrepparttar 133328 mail. Fantastic.”

The PDA & Blackberry were also found by good Samaritans and returned. In factrepparttar 133329 only thing still outstanding wasrepparttar 133330 rucksack left in a Starbucks, strangely enoughrepparttar 133331 least expensive ofrepparttar 133332 5 items. No doubtrepparttar 133333 cause of a police call out during these troubled times. The mobile phone turned up a couple of days later. No bad 4 out 5. Well done London.

Like most things these days there are no guarantees of course, but justrepparttar 133334 knowledge that for a small price you can have an additional type of insurance that works when you need it to.

www.wantitbak.com for more information.

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Remote Backup Service Providers: Clarifying the Value Proposition

Written by Tommy Gardner


Continued from page 1
•Remote Backup Service Providers – These arerepparttar specialists withinrepparttar 133312 data backup and recovery field. Typically using locally-hosted client and server software and owning their own storage servers, these companies can extend a completely automated and secure data backup service while maintaining an active role inrepparttar 133313 deployment, configuration, service, and support ofrepparttar 133314 product. These providers have a significant capital investment and many hours of education and product testing behind them prior to offeringrepparttar 133315 service commercially. Remote Backup service providers are usually technically proficient consultants and are also typically experienced inrepparttar 133316 areas of technical support, networking, and even software development. Many local remote backup service providers, after a review of many options, have added online backup to their existing portfolio of technology services. This allows them to offer qualified, professional expertise and a more diverse range of services to their clients. Many companies have signed on as resellers to avoidrepparttar 133317 cost of supporting their own solution, or to ‘keep up withrepparttar 133318 Joneses’ in their respective markets. It is much easier and less expensive for many tech firms to become a sell-through point for another company instead of hosting their own solution, especially if their core business isn’t related to data management. Remote Backup providers who host or supervise their solutions locally tend to offer more personalized service; a stronger, more configurable and mature product, and enhanced comfort forrepparttar 133319 client because of their availability for onsite interaction and consultation. Customer Service inrepparttar 133320 Online Backup Marketplace – What Does It Mean? Perhapsrepparttar 133321 most important difference betweenrepparttar 133322 types of companies discussed above isrepparttar 133323 availability and level of customer service they offer to their clients. Customer Service is a major cost center for larger-scale operations, especially considering thatrepparttar 133324 company’s revenues may not be directly tied torepparttar 133325 product they are supporting. Support at larger companies is frequently outsourced, and can result in overwhelmed tech support numbers that ring directly through to voicemail, ‘whisper-down-the-lane’ effect on basic support information, little if any trending or analysis of incoming tech issues, and staff that are simply not responsive or knowledgeable aboutrepparttar 133326 product or processes involved inrepparttar 133327 service. Clients of larger online data companies are typically required to choose from prepackaged service offerings and, due to attempts at automated sales processes, often receive limited direction or assistance from a qualified individual atrepparttar 133328 point of sale. Depending onrepparttar 133329 specifics ofrepparttar 133330 contract, many clients are also left to deal withrepparttar 133331 restoration of bulk-delivered data alone, or to discover and negotiate terms for this service during a critical data-loss period. Inrepparttar 133332 case of one very prominent ‘Data-Mart’ type company,repparttar 133333 cost per gigabyte to restore data is a whopping 20 timesrepparttar 133334 cost ofrepparttar 133335 backup of that same amount of data. Onrepparttar 133336 other hand, customer service isrepparttar 133337 hallmark of most remote backup service providers and typically begins duringrepparttar 133338 sales process. The provider hasrepparttar 133339 opportunity to become familiar withrepparttar 133340 business processes and network architecture of an organization, and is able to tailorrepparttar 133341 service offering to fitrepparttar 133342 specific needs and budget of individual client companies. Remote backup service providers frequently bundle other valuable services withinrepparttar 133343 pricing of their online backup service. These services can includerepparttar 133344 physical re-installation and configuration of operating systems, application software, as well asrepparttar 133345 supervision ofrepparttar 133346 actual data restore and placement procedure inrepparttar 133347 event of a major data loss event. For small and medium businesses without a dedicated IT staff, this is an especially critical consideration. When researching and contacting backup service providers take note of whom, if anyone, answersrepparttar 133348 phone and what they know or are willing to learn about: •Your business and business processes •The value and configuration of your data and networks •Your staff, location, clientele, and customer base

Cost/Benefit Analysis of Remote Backup Services – Don’t Believerepparttar 133349 Hype As with most cut-rate professional services, budget data service outfits tend to offer a mass appeal marketing approach and a lower level of service. The ‘get what you pay for’ concept has been proven time and again in many technology sectors. Don’t believerepparttar 133350 marketing hype. If it sounds too good to be true, it IS too good to be true, and it is extremely difficult to uncoverrepparttar 133351 critical shortcomings of a bargain-basement service until after a data loss event. This industry like others is rife with concepts that are more myth and legend than reality. Internet-based ‘bare metal restore’ utilities and companies offering to backup a ‘full’ 50 gigabytes every night are designed to grab a shopper’s attention – not to hold it. Limitations in source or destination bandwidth, proper scanning and file preparation, and basic storage and security protocols typically underminerepparttar 133352 utility of these whiz-bang products in an actual business setting. As with any business, these services have to generate cash flow in some way to make up forrepparttar 133353 fire sale pricing they stamp on their services. Many low-cost data service companies actually deriverepparttar 133354 majority of their revenue from selling advertising space on their service’s website or product user interface, or by making their clients’ email addresses available to advertisers and partners. An organization needs to considerrepparttar 133355 long term when shopping for Remote Backup service. Arerepparttar 133356 trendy, ultra low-cost pricing models sustainable? What would it cost your organization to support a sudden move to a different provider or service? Will there be a backup blackout period duringrepparttar 133357 changeover? Remote Backup service providers offer a sustainable, cost effective approach to data backup services, and haverepparttar 133358 longevity inrepparttar 133359 marketplace to prove it. When evaluating companies, contactrepparttar 133360 tech support lines, ask questions about security, automation, and version control. Request a restore session during your demo period and find out in what formatrepparttar 133361 data will be delivered afterrepparttar 133362 demo. In other words, spend some time evaluatingrepparttar 133363 technical competencies of both product and staff to ensure that you are gettingrepparttar 133364 service that your organization needs, not justrepparttar 133365 flavor-of-the-week at a low price

Tommy Gardner is Director of Sales and Marketing for Memphis-based Remote Backup Systems, Inc. With a diverse background in data management, compliance, and regulatory software sales and marketing, Tommy is a leading proponent of owner-managed software and services companies. He can be reached at tommy (at) remote-backup.com


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