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I was in a window seat so didn't get to interact with him, and I felt left out. He's contagious. Anyone who's having fun like that, I want to be around! Talk about approachable.
He built such an image of himself AS Southwest Airlines, I felt like I wanted to thank him personally for all that SW made possible for me. Both my sons and my family live in towns served by SW and it made frequent visits possible, as well as many vacations. Peanuts are fine with me!
So when we got off in Dallas, he was walking right behind me, and I turned and held out my hand and said, "Herb, great ride, how do you do it?" and we took it from there.
Herb loves what he's doing.
It shows, doesn't it?
Do you?
If you haven't "found your passion" yet, or fully developed your Emotional Intelligence skills, I recommend coaching.

Susan Dunn, MA Clinical Psycholody, The EQ Coach, http://www.susandunn.cc . Individual, executive and team coaching. Distance learning courses. The EQ eBook Libray - http://www.webstrategies.cc/ebooklibrary.html . Mailto:sdunn@susandunn.cc for FREE eZine.