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want to do it. A goal-oriented approach makes
communication between client and designer easier -
especially if
terminology is unclear.
Concentrating on your goals and objectives will mean
that you are detailing your requirements based on your own
area of expertise: your business.
Again, place trust in your designer’s experience -
present your designer with
goals you are trying to
achieve, or
functionality you are looking for, and let
them present you with
best solutions.
Keep it Clear
Make sure that
documentation at all stages of
project is clear and understood by both parties.
If there is any relevant terminology specific to your
market or industry, make sure
designer knows what it
means - and vice versa: your designer should explain any
specialised concepts used.
If your designer is presenting you with something that
is unclear or unintelligible, let them know as soon as
possible - if you understand what they are talking about,
you will be able to understand what they are
delivering.
Remember Who's Who
In every web development project
client has a role
and
designer has a role. Remember which is which.
If you are paying your designer to fulfil your
requirements, let them do so. If you are going to do
work yourself, why pay a designer?
The design process should be a collaboration - it makes
it far more likely that
end product will be something
that you are happy to be paying for. Provided you have
chosen a good designer, remember that you know your
business, and they know design. It is up to you to tell
your designer about your business, and up to your designer
to tell you about design.
The little things can keep any supplier-customer
relationship running smoothly -
seven points in this
article are just some of
ways in which
designer-client relationship can be made that little bit
more harmonious.

Jon Wilson is an independent writer, consultant and developer, bringing high quality internet services within reach of small businesses in a time effective, cost effective manner. For more information and articles, see his site at http://www.notbob.co.uk or email jon.wilson@threespot.co.uk