7 Ways to Stop "Selling" & Start Building Relationships

Written by Ari Galper


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3) When you lose a sale, it's usually right atrepparttar beginning ofrepparttar 127133 sales process.

If you believe that you lose sales because you make a mistake atrepparttar 127134 end ofrepparttar 127135 process, take a look back at how you beganrepparttar 127136 relationship. Did you start with a presentation? Did you use traditional sales language like, "We have a solution that I believe you really need" or "Others in your industry have bought our solution, so you should consider it as well"?

When you use traditional sales language, potential clients can't help but label you withrepparttar 127137 negative stereotype of "salesperson." This makes it almost impossible for them to relate to you from a position of trust. And if trust isn't established atrepparttar 127138 outset, honest communication aboutrepparttar 127139 problems they're trying to solve, and how you might be able to help them, becomes impossible too.

4) Sales pressure isrepparttar 127140 only cause of rejection. Rejection should never happen.

Rejection happens for only one reason: Something you said, as subtle as it might have been, triggered a defensive reaction from your potential client. Yes, something you said. To eliminate rejection, simply shift your mindset so that you give uprepparttar 127141 hidden agenda of hoping to make a sale. Instead, everything you say and do should stem fromrepparttar 127142 basic mindset that you are there to help potential clients. This makes you able to ask, "Would you be open to talking about issues you might be having affecting your business?"

5) Never chase a potential client--you'll only trigger more sales pressure.

"Chasing" potential clients has always been considered normal and necessary, but it's rooted inrepparttar 127143 macho selling image that, "If you don't keep chasing, it means you're giving up -- and that means you're a failure." This is dead wrong! Instead of chasing potential clients, tell them that you would like to avoid anything that resemblesrepparttar 127144 old cat-and-mouse chasing game by scheduling a time for your next chat.

6) When a potential client offers objections, uncoverrepparttar 127145 truth behind them.

Most traditional sales programs spend a lot of time focusing on "overcoming objections." These tactics only put more sales pressure on potential clients and also fail to explore or understandrepparttar 127146 truth behind whatrepparttar 127147 potential client is saying. When you hear, "We don't haverepparttar 127148 budget," "Send me information," or "Call me in a few months," do you think you're hearingrepparttar 127149 truth, or do you suspect that these are polite evasions designed to endrepparttar 127150 conversation?

Rather than trying to counter objections, you can uncoverrepparttar 127151 truth by replying, "That's not a problem" -- no matter what clients are "objecting" to -- and then using gentle, dignified language that invites them to revealrepparttar 127152 truth about their situation.

7) Never defend yourself or what you have to offer -- it only creates more sales pressure.

When a potential client says, "Why should I choose you over your competition?," your first, instinctive reaction is probably to start defending your product or service because you want to convince them to buy. But what do you think goes through your potential client's mind at that point?

Something like, "This 'salesperson' is trying to sell me on why what they have to offer is better, but I hate feeling as if I'm being sold." Rather than defending yourself, try suggesting that you aren't going to try to convince them of anything because that would only create sales pressure. Instead, ask them aboutrepparttar 127153 key problems that they are trying to solve, and then explore how your product or service might solve those problems --without ever trying to persuade.. Let potential clients feel that they can choose you without feeling "sold."

Ari Galper is the founder of Unlock The Game™, the only selling program completely focused on eliminating pressure from the sales process. His best-selling Unlock The Game™ Self-Study Program continues to make in-roads in the U.S., UK, Australia and Canada. Visit http://www.UnlockTheGame.com to take a Free Test Drive!


Sales: The Engine that Drives EVERY Business

Written by David Geldart


Continued from page 1

However,repparttar moment sales slow down for even a short time,repparttar 127132 company feelsrepparttar 127133 impact. Everyone suddenly become acutely aware ofrepparttar 127134 need for sales to feedrepparttar 127135 company.

Inrepparttar 127136 movie business, before you make a movie you need a script. The screenwriter isrepparttar 127137 original creative person onrepparttar 127138 project, and ifrepparttar 127139 writer doesn't write - there's no film.

Sales is like that too. If sales people don't sell, nobody else works for very long. It'srepparttar 127140 engine that drives every business onrepparttar 127141 face ofrepparttar 127142 earth - and if you are really good at it, you'll go far. Many people have risen to CEO status mainly because they know how to drive sales. So, if you are in sales, be proud of your status. If you're not, don't forget that, without sales, there's no work!

David Geldart is a partner with Bob Gernon in www.salestrainingtips.com, which offers resources for sales training and development to sales professions.


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