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I think I wanna die now. Full scale depression sets in and I dredge up
energy to send a note to both ListBot Gold and to ListBuilder support teams that I've got a real problem with
way this whole thing went, begging for some sort of solution from them and got two canned responses saying,
"subject:RE: CST34553119ID
We appreciate any ideas you may have concerning a resolution to this problem. I will be glad to forward them to
Product team. Rest assured that we are continually seeking ways to bring you
best email list service there is."
I'm literally screaming, "Help! I've been seriously injured and need medical attention to save
life of my list before it bleeds to death!" They're standing beside me scratching their skulls saying, "Gee, got any ideas on what we could do to help? I wanna be a doctor some day." I want these guys to be
first on
scene of any accident I'm involved in!
I went back to my ListBot Gold account and hit that link that said "Restore a deleted list" and found to my relief that it worked and I now had an active list in both places. I'll just have to import
new subscribers manually each week to
ListBuilder account for everyone that sees my articles and uses
subscribe link available from my resource box of articles published in
archives of dozens of large lists where my articles had been featured over
last two years or so.
I'll definitely look closely at any such new changes to be certain they don't affect my business on that scale in
future. This has nothing to do with
value or utility of
service. I'm just outraged that I wasn't warned of
problems that occurred here. MSN bCentral didn't warn me that all my subscribe links would be broken, they didn't say I'd need to change all my subscription boxes sitewide, they didn't say
change would take my previously public archive private and they didn't warn of any potential problems
change might pose. They were incredibly short- sighted in promoting
"upgrade" to existing paying clients without posing any potential "issues" related to
change.
I'd recommend that each of those items be clearly stated along with
current warning that "Migration may cause a delay in delivery", which caused me to delay signing up until it wouldn't create that problem. If I'd foreseen
other issues myself, I'd still have made
move, but only after reconciling
problems. The warnings should have been posted and if they don't do it now, I'd be surprised if others didn't consider taking legal action.
Friday June 22, ListBot Gold customers were notified that
service was to be "Shut Down" by August 20 and those who fail to migrate to
ListBuilder service will lose their data. Essentially saying to subscribers of
service that they could care less how it affects them and by
way, hurry up and get your stuff outta here. Almost like a bitter spouse booting her cheating hubby rather than a paid service that should respect those long-time customers and
income they bring.
Current ListBot Customers who would like to move their list to a decent host, we've arranged a special deal for you. Visit:
http://website101.com/listbot_members.html for one month free hosting of your own newsletter, ezine or discussion list.

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