5 ways to turn visitors into loyal customers!

Written by John Crisano

Continued from page 1

5. Answer emails quickly.

This may seem like a "No Brainer", but many web based business owners continue to lose site ofrepparttar fact that when someone contacts them with a questions…They,repparttar 150218 company are dealing with a "hot prospect". This is someone who has gone out of their way to send an email. This is someone who is already interested inrepparttar 150219 program or product andrepparttar 150220 only thing needed to closerepparttar 150221 sale is a quick professional response.

Onrepparttar 150222 flip side, respond to complaints quickly. This is very important and I will relate a story as to why it is so important.

A little while back my organization purchased an LCD monitor wall mount from a small, home based company on line. The item arrived quickly as promised, butrepparttar 150223 product was not as described onrepparttar 150224 web site. The mount was cheaply made and would not holdrepparttar 150225 36" TV as stated. My purchasing agents tried for several days to contact them. After leaving several phone messages and emails, no one ever tried to contact us. Finally, after a week, I went to their web contact page, emailed them and stated that I was interested in purchasing one of their mounts but had some questions. I left my contact phone number and sent it off. In less than 20 minutes my phone rang. It wasrepparttar 150226 company responding to my email. I was totally surprised atrepparttar 150227 quick response. I answeredrepparttar 150228 phone and started offrepparttar 150229 conversation something like this. "Hi, I'm interested in some of your wall mounts, but first, I have a question on why no one fromrepparttar 150230 company was responding to return requests of my Purchasing Agent". I toldrepparttar 150231 person onrepparttar 150232 phonerepparttar 150233 name ofrepparttar 150234 agent and suddenly,repparttar 150235 line got quiet, and then I heard a click. She hung up on me. As you can imagine, I was pretty upset. It was obvious thatrepparttar 150236 person onrepparttar 150237 other line knew what I was talking about. The next day I opened an investigation on an attempt to defraudrepparttar 150238 US Government. You see, I was also a contracting officer for a government agency. Moral of this story is –

1. Respond to complaints immediately. 2. You never know who your customers are – Treat everyone with respect and courtesy. 3. Treat every customer, new and old like they are their best customer!

These tips are only a few ofrepparttar 150239 many ways to gain and keep loyal customers. Don't be afraid to try new ideas. Ask your customers what they want, and give it to them. And never forget thatrepparttar 150240 only way that you can remain in business is from happy, satisfied customers.

John Crisano is the webmaster of EBiz Hook Up. Your online Ezine, Co-Op business directory. His site also includes ideas, tips, tools, techniques and even online talent to assist you on how to market and operate your online business. Check out EBiz Hookup: http://www.ebizhookup.com

Online Network Marketing 101A - Basic Must Steps To Follow To Be A Successful Marketer

Written by Henry Tanaka

Continued from page 1

There are TOO MANY advertising styles out there. If you are new to advertising, you will get confused and you will be overwhelmed. One method of advertisement may be more effective compared to another but then again its effectiveness fully relies on individual usage of it. Take some quiet time to decide on advertising method. It doesn’t matter whichever one it is. Eventually, onrepparttar right time, not too long I hope, you will find one that best fits you. When you have decided on one, you can proceed torepparttar 150189 next step: “Take Action”.

3. Take Action

This is something that needs to be reminded over and over again. When you are lost, one ofrepparttar 150190 most effective methods to get a jump start is to TAKE ACTION! Once you start acting, many things around you will not be overwhelming anymore. That is to say: you are not lost anymore! When you take action, your at will lead to another act done byrepparttar 150191 your prospect. This in turn will cause you to take MORE action. The key that trigger this whole process is your first act! Your first act isrepparttar 150192 spark that will cause you to feelrepparttar 150193 warmness of SUCCESS!

Let’s compile what we have learnt so far. After findingrepparttar 150194 right mentor, discuss together with him/her to find out which advertising method is best for you. Once it is decided, you MUST start taking action!

Always remember that you arerepparttar 150195 key that will trigger your success. Without you taking any action, you will not experience a single tiny weenie bit of how it feels to be successful and you are walking with another failure in life (we got a lot of those, and enough is enough, no?) So start taking action!

In my next article we will learn aboutrepparttar 150196 importance of: “Learning, Practicing and Being Creative”. I will see you there. Cheers!

Working together with you towards financial freedom, Henry Tanaka

Henry Tanaka, a college undergrad who's been making a good income online, believes that with the right guidance and teamwork anyone can attain financial freedom through internet. Take a look at his step-by-step method at: http://www.ShowerIncome.com

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