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Motivations uncover if an applicant strives to do a good job to (a) make lots of money, (b) provide customer service, (c) do creative work, (d) exert power or control, or (e) increase knowledge.
C = Character Tests Did you ever hire someone who had a lousy work ethic? Stole from your company? Abused alcohol or drugs? That cost you loads of money and time! Character tests help managers avoid hiring problem employees. Such tests predict an applicant’s attitudes on work-related character: 1. Work Ethic 2. Trustworthiness 3. Substance Abuse
When you hire a “good apple” -- and avoid hiring a “bad apple” – you make a big difference in productivity and profits.
Customize Tests You Use It is highly recommended you customize abilities and behavior tests for each job in your company. Do this by conducting a benchmarking study.
Example: Let’s say you want to hire profitable, productive sales reps. Start by testing some of your current sales reps. Statistically pinpoint your superstar sales reps’ typical test scores. Then, when you test applicants, you quickly will see if applicant scores similar to – or different than – your superstar sales reps.
You, of course, would prefer to hire applicants (1) whose test scores are similar to your superstars’ test scores – plus also (2) impress you in interviews and other assessments. However, you would avoid hiring an applicant whose test scores are much different than your superstars’ test scores.
6 Steps to Hire Best You can hire best using pre-employment tests by following these steps: Step 1: Find a skilled testing expert with strong professional credentials and expertise. Just as you only want a skilled surgeon to perform surgery on you, you only want a skilled testing professional to help you, usually someone with a Ph.D. in testing.
Step 2: List jobs for which your company will profit if you hire highly productive employees.
Step 3: With your testing expert’s help, find tests that are (a) job-related, (b) valid, (c) reliable, and (d) customizable for jobs listed in Step 2.
Step 4: Customize tests with your testing expert’s guidance. Statistically uncover test scores of your superstar employees in each job listed in Step 2.
Step 5: Test applicants – and show preference for hiring applicants who score similar to your company’s most profitable, productive, superstar employees.
Step 6: Benefit from increasing profits and productivity when you hire best.
© Copyright 2005 Michael Mercer, Ph.D.
Michael Mercer, Ph.D., is America’s Hire the Best Expert™. Many companies use pre-employment tests he created -- “Abilities & Behavior Forecaster™” Tests – and his 7-Step Hire the Best “System”™. Dr. Mercer authored 5 books, including “Hire the Best -- & Avoid the Rest™”. You can (a) get a free subscription to his e-Newsletter at http://www.DrMercer.com or (b) call him at (847) 382-0690