Now you have nothing but unhappy customers trying to contact you and get results – but you were nowhere to be found!

Check your email several times a day if you are attempting to sell online; no matter how busy you are (or are not). It can save you much grief with unhappy customers.

Mistakes do happen and most consumers are forgiving if you can fix problem ASAP.

3. Take Dealing With Difficult Costumers Personally

Every now and then you will get a disagreeable client. These types of people are probably difficult in all their relationships. Whatever you do, don’t mix personal feelings with business.

The customer is always right!

I hate to admit it but this is true.

Even if you have to grin and bear it, especially if you know you are right and client is indeed wrong.

Just get customer taken care of – be polite and don’t take it personal. If you choose to argue you will find yourself becoming exhausted and you will lose business; even if it is business from a difficult person!

Sometimes these difficult people are best for word of mouth business. If you can keep them happy, you can keep anyone happy!

Now that you know how to destroy your business, how would you like to know how to WIN at everything you do?

Jim Edwards, for a limited time, is giving away his ebook “How to win at everything you do EVERYTIME!” You can get this excellent ebook from my Website www.simplesteps2success.biz/winateverything

There is nothing for you to do or buy – this is a gift from me to you for reading my article and visiting my Website. This ebook set me free! It can do same for you.

Here’s to your success!

7. Be creative. Include music, poetry, games, songs, dance, brainstorming, and role playing.

8. Dress appropriately. Always be a step above audience. If it’s “business casual,” be a little dressier than casual. You are your best visual aid!

9. Have strong closing remarks that include a summary that reviews main points. (People have short attention spans.) Or, make a statement or tell an anecdote. Call for action.

10.Start and stop on time. Be flexible and able to cut talks short if asked. Be in control. Leave time for Q&A.

11. Use an evaluation form. This will provide you with feedback and confirm your value to participant. Ask what they liked most and what they liked least about your presentation. Ask for referrals. You might ask attendees who else they know who would benefit from your program.

12. Send a personalized thank-you note. Ask program chair for a testimonial in writing.

13. Create “BOR” (back of room) products. Sell your books, e-books, and booklet(s). Create audiotapes, videotapes, and CD-ROMs. Having products will catapult your speaking career and make you more valuable to your clients. This “passive” income is frosting on cake.