They thought that paying $47 was all effort required, and that they would wake up with a case crammed full of dollar bills sitting by front door.

Within a fortnight, they will be onto next product, next guru who’ll *really* show them how to get rich.

Does that sound glib?

Maybe, but human nature is fairly predictable! It all boils down to a big foundation of my 3 favourite focuses. You know them, c'mon out loud, self improvement, goal achievement, wealth creation!!!

And big foundation to all of these? Responsibility. If you believe you are worth effort, take responsibility and put effort in - no-one else will do it for you!

So if a guru doesn’t make you rich, ask yourself if one of 2 reasons apply to you before you move to next guru!

I won’t give name, because that might not be fair on OVERTURE.COM

I had paused my account with them to make some changes and look at other pay per click search engines.

I got an email from them, telling me that my account had not reached minimum monthly spend, so they were charging me $15!!!

They also advised me how I could avoid it happening in future.

Well I know it won’t happen in future, because I have cancelled my account with them!

If they can send me an email *after* charging me, don’t let them tell me they couldn’t send me one *before* charging me!

Getting a new customer isn’t easy, losing a customer is very easy. It’s as easy as falling off a log.

These 2 companies just fell off their logs.

Personally I don’t understand it, really, it’s beyond me.

Say what you do, and do what you say, that’s my non rocket scientist guide to customer service!!!