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9. Always link to a sample issue. Otherwise, they have no idea what they’re signing up for. Always refer to
title of
publication. I’ve seen signup requests for publications with no name!
10. Provide free archives. A history of a newsletter indicates if it’s new, or an established publication. The latter hints at authority on
subject matter. If new, note somewhere that archives will be provided. In this way, you offer a second chance to sign up later, once
prospect has an opportunity to see
product.
11. Have you seen this? I have. Some newsletters ask for content suggestions and ideas, but they don’t have an issue available, or archives online, making it difficult to understand what they cover, or what was previously written about.
12. How often does it arrive? Make sure this is indicated on
informational page.
13. Is it HTML or text based? Do you offer a choice?
14. What are
benefits of subscribing? Does it teach? Offer discounts? Accept advertising?
15. How good is it? Provide testimonials and reader feedback, with their permission. This is especially helpful in competitive industries.
16. If your publication is monthly, here’s an idea from magazine publishers. In your information page, list
topics to come in
next year beforehand. This is great for fee-based publications too. Keep
reader interested by what you plan to cover.
17. Offer referral incentives. This may make more sense for fee-based publications, but be creative. If you’re a consultant, and want to drive up readership, is there something you can offer such as free 15 minutes of your time, or a give away ezine, or discount on future services?
18. Announce upcoming issues on your homepage, and
publication itself. Some newsletters come
same day, every week. If for some reason they will NOT be delivered, make sure to warn subscribers in
previous issue. Otherwise, you may be bombarded with “Where’s my newsletter!” emails.
19. Avoid relying on a simple box signup alone. Place a “View information” text link inside it that invites your visitor to learn more, gain trust, and get excited about your publication. Place a “Tell a friend” box on
information page too, for fast and easy referrals to your newsletter.
20. For more ideas on how to promote and present a newsletter offering, study
techniques used by Successful-Sites. There’s information on
writers, pictures, archives, topics, resources, and more!

Usability Consultant, Kimberly Krause Berg, is the owner of UsabilityEffect.com, Cre8pc.com, Cre8asiteForums.com and co-founder of Cre8asite.net. Her background in organic search engine optimization, combined with web site usability consulting, offers unique insight into web site development.