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If you are too lazy to find answer out of a big pool of database, get direct answer from someone who knows it. Direct customer support comes in a few forms.
a. Email support
b. Phone support: Normally, sales and technical support uses separate phone line. A good phone support staff knows what your problem is and answers with relevance.
c.Web Host like Lunarpages and Globat even have live chat support. However, itís not how many support channels that are available but how responsive it is of staff. You can find out hosting reviews and ratings of each of our Top 10 Cheap Web Host.
Price to Disk Space / Price to Bandwidth Ratio
Are you paying too much for your Web Hosting Plan?
Having done research on hundreds of web hosting companies, in general, weíve come to this conclusion: more disk space and bandwidth you are getting, more expensive is monthly price.
To help you understand which price is competitive enough for you to take up offer, we have categorized 5 different price range. For each price range, a score of maximum of 10 is assigned. To understand concept behind this, please refer to details here.
A web host might have best feature offered, unbeatable customer support and reliability in place but without an effective marketing plan, it will go bust too. Letís face it. If a web hosting provider does not have sufficient members and steady growth of new members, itís very difficult to survive in this highly competitive industry.
We judge popularity of a particular web hosting provider by looking at number of awards won, reviews of other websites and Alexa traffic ranking.
All hosting providers listed on our Top 10 Cheap Web Hosting Directory are among top 40,000 most visited websites in world.
Reliability, Speed and Uptime Guarantee
Nothing can hurt you more than this: your visitors come to your web site only to find that itís not accessible. You lose credibility and possibly even a sale. If your web host does not guarantee at least a 99% uptime, leave web host now!
To ensure maximum uptime, installation of redundant back-up systems is essential. Each web host has their own management systems to minimize downtime. "Redundant" means that if any of Internet connections get interrupted, alternate Internet connection will take over.
We use Alertra software to monitor uptime of each of our top 10 web hosts.
As for speed, even though routing, web server set up and local area networks play a part in determining speed of a site, main concern of how fast your site is depends very much on types of network connections.
Many hosting providers still connect to Internet through T1, or T3 connections. This is not case for our top 10 hosts- they are using OC (Optical Carrier) lines.
A T1 line will offer data transfer rate of 1.5 Mbps (megabits per second), while a T3 line can supply data transfer rates of 43Mbps. OC-1 refers to a circuit that transmits 51.85Mbps. Higher levels are multiples of that speed. Ultra-High Speed OC3 and OC12 lines offers 155Mbps and 622Mbps respectively. Some hosting providers have connections to major internet backbones at speed of OC48 (2488Mbps) and OC96 (4976Mbps).
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