15 Sales Incentives To Get More OrdersWritten by TBA ~ Tricia, Billie and baby Ashley
Continued from page 1
12) Have a ticket contest, giving all orders an x amount of tickets. Then draw among tickets for prizes. 13) Do a Dollar Tree Sale 14) Find a complimentary product and sell 2 together at a discounted price. 15) Give a certain $ amount off a $20 order. These are just a few selling incentives you can use for your business. Try to think outside box, give your customers an extra special reason to order from you. Use your imagination; let your mind run wild. Think of seasons and holidays that are coming up, get creative!

Written by TBA. TBA stands for Tricia Billie and baby Ashley. We are a mother, daughter, & granddaughter WAH team. We own and operate TBADeals.us
| | Difficult customers - there's no such thing Written by Alan Fairweather
Continued from page 1 knock something off price, isn't answer. Sometimes you may not have an answer and customer is going to hear "NO". However as you're aware, it's how you say "NO" that matters. Let's consider some of reasons customer interactions go wrong and why they may become more "difficult". * We don't care. - We don't sound or look as if we care, are concerned or appreciate customer's situation. Maybe you do care, however you've really got to say caring words and look and sound as if you care. After all, customer can't read your mind. * We don't listen. - Too often we try to jump in with solutions and don't allow customer to vent their feelings. Again we need to show customer that we're listening by what we say, how we say it and our body language. * We let customer "get to us". We often allow customers attitude to irritate or annoy us. This becomes obvious to customer, again through our tone of voice, our body language and only fuels a difficult situation. * We use wrong words. - There are certain trigger words that cause a customer to become more difficult. Some of these are "cant, have to, sorry 'bout that". Even your organisation's jargon can have a negative effect on a customer interaction. * We don't see it from customer's point of view. - Too often customer service people think customer is making too much of a fuss. They think - "What's big deal, we'll fix it right away". The thing is, it is a big deal for customer and they want us to appreciate that. Customers will often judge level of your service based on how well you recover from a difficult situation and they're very likely to forgive you if you do it well.

Discover how you can generate more business without having to cold call! Alan Fairweather is the author of "How to get More Sales without Selling" This book is packed with practical things that you can do to – get customers to come to you . Click here now http://www.howtogetmoresales.com/Without%20Selling.htm
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