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Two important lessons can be derived from this, and we can all apply these lessons every day when we go about building and promoting our business on Internet:
1. Treat every legitimate e-mail inquiry promptly, respectfully and professionally, even if e-mail borders on annoying, antagonistic or silly side. Take e-mails as a challenge to prove that you know what you are talking about; that you indeed do and live what you teach.
2. Sometimes, it's better not to think of someone who comes to us as a "prospective customer" or someone we can convince to buy from us. Building, growing and maintaining a business is not just all about making money or producing large profits. It's also about gaining people's trust and making them believe you are sincere and honest.
Work on building good relationships with people and they eventually will want to do business with you.
Discover how you can have an e-mail workshop tailored for your business at an affordable price at The E-mail Workshops Clinic (http://emailworkshopsclinic.com). And while you're there, sign up for The E-mail Workshops Clinic Newsletter and receive the latest issue instantly!