10 Phone Marketing Mistakes to Avoid

Written by Charlie Cook


Continued from page 1

6. Doing Too Much Talking You know your services and products inside out; you could talk for hours, if not days, about your processes, product features or benefits. Don't. You'll lose your prospects attention, especially if you're marketing overrepparttar phone.

Whenever you call a prospect or they call you, userepparttar 120204 call to learn what they want and need. Ask questions. Let them dorepparttar 120205 talking so that you getrepparttar 120206 information you need.

7. Not Clarifying Value Fromrepparttar 120207 Client’s Perspective You have a crystal clear idea ofrepparttar 120208 benefits of your products and services; you want prospects to understand these benefits from their point of view.

To help prospects understandrepparttar 120209 value you provide, get them to define what they are looking for and what it's worth to them.

8. Not Getting To "Yes" Your primary objective is to getrepparttar 120210 prospect to say, "yes" when you ask them whether they want to place their order or sign up for your services. Set up a pattern of "yes" answers and you'll increaserepparttar 120211 chances they will say "yes" when you ask them to buy.

Review their objectives and ask them if that is what they are looking for. Reviewrepparttar 120212 solution you provide and ask them if that is what they are looking for.

9. Neglecting To Ask For The Sale If you want people to buy your products and services, you need to ask forrepparttar 120213 sale. This sounds obvious, butrepparttar 120214 tendency is to wait forrepparttar 120215 prospect to say they are ready to buy.

Why do we do this?

Until you gain confidence in your phone selling technique, you're afraid of getting turned down when you ask forrepparttar 120216 sale. It's common to compensate by talking endlessly aboutrepparttar 120217 features and benefits of your products and services.

If you're working with qualified leads, many ofrepparttar 120218 people you are talking with want to buy your products and services. Help them clarifyrepparttar 120219 value and then help them makerepparttar 120220 purchase.

10. Forgetting To Follow Up On Sales When you make a sale it may seem likerepparttar 120221 end of your marketing effort. Think of your first sale not as closing a sale but openingrepparttar 120222 door to a long-term relationship and you’ll increase future sales.

When a prospect becomes a client or customer, they've provided tangible evidence of their trust in you and your products and services. Follow up with a phone call to find out howrepparttar 120223 product or service is working and there is a good chance you'll uncover a need for more of your products and services.

You don't have to hate marketing onrepparttar 120224 phone. Learn what to say and how to structurerepparttar 120225 conversation and you'll have more fun and make more sales.

- 2004 © In Mind Communications, LLC. All rights reserved. - The author, Charlie Cook, helps service professionals and small business owners attract more clients and be more successful. Sign up for the Free Marketing Plan eBook, '7 Steps to get more clients and grow your business' at http://www.marketingforsuccess.com


The Seven Secrets of a High-Sales Marketer

Written by Raynay Valles


Continued from page 1

4. Follow up with prospects. Don't be content to have a mailing list and never mail to it. Send a series of emails to prospects. You can automate this so it doesn't take much time. And it can be very effective in creating more sales.

5. Follow up with customers. They have already trusted you enough to buy once. If your product or service is valuable to them, they are likely to buy again, but only if they don't forget about you. Stay in contact with your customers. Don't just send them ads. Send emails that say you care about their success.

6. Know what works. Most webmasters have no idea what is or is not working for them. Pay-per-sale advertising makes this simple, but you probably will use other marketing methods. That's great as long as you track results. High sales marketers track their marketing methods to see which ones brought CUSTOMERS.

7. Do more of what works, whatever it is. It's easy to get caught up in doingrepparttar next great marketing method. Test other marketing ideas, but keep doing what works. If you create and distribute a press release and that brings buyers, do more of this. Keep doing it until it stops working.

Resource: Raynay Valles is a High Sales Marketer who makes websites profitable. Her Internet Marketing Ideabook is full of proven ideas to get more sales from your website. For more info, visit http://www.internetmarketingideabook.com or write her at rvalles@internetmarketingideabook.com


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