Continued from page 1
Ask your insurance carrier about your responsibility for insuring your team members. Whether you hire Independent Consultant's or Employees is a topic for another article, however, you need to make certain that your company is covered.
Determine your time-off policy. Just like you, your team members will need time off - whether to recover from
flu or just to re- charge. How will you handle these absences?
Create a disciplinary and review process. Whether you need to tackle issues of poor performance, or chronic absenteeism -- have a policy in place before you bring on your first team member. Questions to address in this process include: How many emergency absences are acceptable in a given time period? How will you deal with customer complaints and concerns? How will you reward outstanding performance? What format will you use to communicate with your team?
Find a reputable company for conducting background checks. If your company’s product or service requires your employees to access clients’ homes, children or possessions do not overlook
importance of conducting a background check. You can search on
web, ask your insurance provider, or talk to your local police authorities for recommendations on companies to conduct this check for you. In each instance, you will need
applicant's signature and understanding that you will have a third party conduct a background check as a condition of employment.
Create a Fact Sheet for Applicants that you can provide along with an application to interested candidates. This sheet should cover your basic job description, expectations and hiring process.
Create your training program. Whether a detailed manual or one-on-one training for a specified period of time - make sure you have a written outline. Your training program should include all aspects of
job you expect your new hire to complete. Many misunderstandings and frustrations occur simply because a new hire didn't understand
expectations of
boss.
By following these tips, you are well on your way to a happy and productive working relationship with all your new help!

Small Business Success Coach, Peggie Arvidson-Dailey, is the author of “How to be a Client Attraction Guru” and the creator of the Pet-Care Business Success System™. To learn more about this step-by-step program for making your pet-care business stand out from the crowd, and to sign up for FREE how-to articles and FREE teleclasses, visit http://www.peggiespets.com