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Write to a person, not a group. When you are writing web content especially, write to a person. Pretend like that person is sitting right in front of you and write conversationally. When you write to a person, it draws
reader in and makes you look more human. It's good for connecting and bonding with your reader.
Don't talk down to your readers. Though it's true that most of your readers will be reading at
9th grade level, and your content should be written accordingly, resist
urge to talk down to your audience. Humble yourself. And certainly don't try to appear more knowledgeable with shop talk. If you don't know what your writing about, research it more. Otherwise, your lack of knowledge will be transparent even to a 9th grader.
Use small words with
least amount of syllables. This is a basic web content premise. The fewer syllables that you use,
less your web reader has to think to digest your information. Try not to make your user think. Spoon feed
information in
cleanest manner possible so they get your meaning with
least amount of distractions. Don't say "successfully" when "well" will do. As with every rule, there are exceptions.
Do not underline to make a point. Underlined words are It is a convention on
web that underlined words are links. It is irritating to click an underlined word when you think it is a link. Do everything possible to keep your visitors from being irritated, and to keep yourself from looking--well let's just say, from looking like you don't know. Don't underline anything unless it is a link. Use bold to accentuate your main points instead.
The tips above are by no means exhaustive. There are gazillions of techniques and writing tricks that foster online success. Wise is
web marketer who understands that marketing your business online is a process that can always improve, just like direct sales. Get these guidelines under your belt and you’ll be a step closer to winning clients, customers and respect online.

Jennifer Ryan of The Marketing Shop is a web promotions and sales expert. Having earned numerous awards, recognition and financial success in sales, Jennifer now sells online for businesses worldwide. Using a variety of tools--web design, copywriting, SEO, pay-per-click and web site conversion enhancement--she creates Websites that Produce™. Visit http://www.the-marketing-shop.com today to sign up for her monthly newsletter.