15 Questions to ask your software vendor

Written by Jay McCormack

15 Questions to ask your software vendor. Author: Jay McCormack

When making a decision to buy any piece of software there are a number of criteria typically evaluated. One ofrepparttar most important elements inrepparttar 143339 decision process isrepparttar 143340 strength ofrepparttar 143341 company that buildsrepparttar 143342 software. In fact a survey of 19,000 customers has identified that company strength isrepparttar 143343 most important factor in choosing software, withrepparttar 143344 price ofrepparttar 143345 software beingrepparttar 143346 fifth most important element.

In evaluating a company's strength I would suggest you askrepparttar 143347 following 15 questions,repparttar 143348 answers to which will provide invaluable information in determiningrepparttar 143349 viability ofrepparttar 143350 company, their processes and their commitment torepparttar 143351 product you are reviewing.

1.How long have you been in business? 2.When was you last upgrade released? When isrepparttar 143352 next one planned? 3.What's involved in doing an upgrade? a.Can your customer's do it? b.Are upgrades included in your annual fee? c.Are they downloadable from your website? d.Is documentation (installation instructions etc) included withrepparttar 143353 upgrades? 4.Are manuals available forrepparttar 143354 software? 5.Doesrepparttar 143355 software update cost include phone based tech support? 6.What percentage of customers are current with their annual support contract? 7.Where isrepparttar 143356 product heading? Technology/Functionality? When do you plan to get their? 8.When did you last put your prices up? 9.Are you planning forrepparttar 143357 next realease of Windows yet? 10.Can i build my own reports? 11.Why did you choose your current development platform? 12.What does it cost to have someone come onsite a fix a problem? 13.Who doesrepparttar 143358 training, are there scheduled courses? 14.Can i talk to a customer who implemented inrepparttar 143359 last 6 months? 15.How much have you spent on research and development inrepparttar 143360 last 12 months?

Welcome to the world of Knoppix

Written by Mike Ber

Knoppix is a bootable CD with a collection of GNU/Linux software, automatic hardware detection, and support for many graphics cards, sound cards, SCSI and USB devices and other peripherals. Knoppix can be used as a Linux demo, educational CD, rescue system, or adapted and used as a platform for commercial software product demos. It is not necessary to install anything on a hard disk. Due to on-the-fly decompression,repparttar CD can have up to 2 GB of executable software installed on it.

If one is to believe news fromrepparttar 143263 Linux camp one could be forgiven for thinking thatrepparttar 143264 world was out to destroyrepparttar 143265 beautiful thing that isrepparttar 143266 Open Source movement. Angry fingers would be pointed in several directions, surprisingly (or unsurprisingly) all inrepparttar 143267 general vicinity of Microsoft. Of course,repparttar 143268 noises fromrepparttar 143269 other side are just as loud (actually quite a bit louder). They, in turn, claim that Linux is ‘unsafe’, hard to use and even harder to maintain, and worse of all, prone to exploitation by hackers (sincerepparttar 143270 source code is open source and thus can essentially be seen and played around with by anyone).

I’ve always preferredrepparttar 143271 uncomfortable seat onrepparttar 143272 fence, despiterepparttar 143273 green grass on both sides. Granted, you tend to get sore sitting in such a way after a while, butrepparttar 143274 view from here is great, and argument very clear. The battle between proprietary code (led by Microsoft, no less) and open source (Linux) has been going on ever since Linus Torvalds created Linux and startedrepparttar 143275 process that has made itrepparttar 143276 genuine force that it is today. And as isrepparttar 143277 case in such fighting, there are three sides torepparttar 143278 story: Microsoft’s tale, Linux’s woes and my bit ofrepparttar 143279 story. And my part begins withrepparttar 143280 most interesting OS of them all…

What if you had an operating system that ran completely from a CD? That’s right, just one CD. And this CD also contained very useful programs for word-processing, data recovery and system repair utilities, image-editing and internet connectivity, along with excellent audio and video players? What if all you had to do was to boot from this CD and voila, in a few minutes your new OS had taken over your PC. Taken over? Nothing to worry about, as removingrepparttar 143281 OS from your computer was to be as easy as removingrepparttar 143282 CD. Literally.

Welcome torepparttar 143283 world of Knoppix.

Givenrepparttar 143284 fact that we are inrepparttar 143285 midst of multi-gigabyte operating systems that we there would be such a competent one that could be run entirely from a CD-ROM is stupendous. Imaginerepparttar 143286 possibilities. Customized versions ofrepparttar 143287 Knoppix OS would mean that you could literally carry a streamlined version of your home PC around with you wherever you went. Need to recover data from a crashed hard-disk? Boot into Knoppix and userepparttar 143288 system repair and data recovery tools to retrieve your data (burn it to a CD-R, or transfer it via a PC-to-PC connection) and maybe attempt to fixrepparttar 143289 disk as well. Secondly, if you are a web developer who wants to check how sites look from within a Linux environment, all you need to do is pop Knoppix in and check out your websites from Mozilla or Konqueror. Away fromrepparttar 143290 office and want to work on customized software specially made for your company? Knoppix, along with a USB drive to store data, turns your crisis into a simple matter of finding a PC. And like all Linux versions, meetingrepparttar 143291 minimum system requirements (see http://www.knopper.net/knoppix/index-en.html#requirements) would be a snap (82 MB RAM, CDROM drive, SVGA card, Intel compatible CPU (i486 or better)).

There is a lot to be said for Knoppix, especially for its appeal to Linux newbies (or ‘noobs’, as vernacular has it). With no need for an installation (although that is given as an option), and with excellent hardware detection, Knoppix has single-handedly done away withrepparttar 143292 two major concerns for Windows users wanting to try out Linux: A complicated installation process, andrepparttar 143293 problem of findingrepparttar 143294 right drivers for all your hardware. In effect, Knoppix is an excellent choice for someone who wants to try out Linux without having to go throughrepparttar 143295 usual hassle. It’s easy to use, and doesn’t mess with your system either. Despite being run completely offrepparttar 143296 CD, it runs pretty quickly as well.

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