Where does your time go? Are you constantly fire-fighting? Frustrated? Do you have time to do these long term improvements? Are you always having to correct mistakes and lapses... humans will always fail especially when they under pressure, tired, or inexperienced?Just imagine if you could readily and quickly:
-Eliminate lapses or mistakes?
-Improve
quality of your service?
-Create operational stability across generations of new staff?
-Train new staff faster and better?
-Capture your best practice and experience?
-Capture improvements easily?
-Demonstrate that you have not been negligent?
Checklists are your answer to above issues. Checklists are so simple. They will save you time.
Airline pilots use checklists all time. Checklists permit good professional practice.
Here's how to create checklists that will save you time:
1)Take a simple task where things are being forgotten or missed and create a checklist. Start in a small way and build it up. Don't worry about getting everything right first time.
2)Make a list of tasks to be done in correct order on a sheet with check boxes to mark off that tasks that are completed. Just write down what you are doing now as a starter. Incorporate instructions into your checklist.
3)Break down complex tasks into small manageable building blocks. Try to break up task into pieces where minimum or low risk links or interfaces exist. Keep it simple.
4)Use diagrams. Remember, a "picture is worth a 1000 words."
5)Use checklists to control interface between staff and departments. Failures often occur at interfaces.
