Every business experiences cycles of heavy sales volume and light sales volume. Periods of light sales volume are called business "Slumps".Some business slumps are predictable. Every landscaping service expects a slump in landscaping jobs during winter months. Their usual strategy to maintain a flow of business in
winter is to promote a different service such as snow removal. For most businesses, however, slumps occur without warning and for no apparent reason.
Some slumps occur when you're spending
most time, money and effort on promoting business. When that happens, it's easy to panic and start replacing proven methods of promoting business with speculative ideas. This reaction is especially hazardous for a small business struggling to grow. I know a business owner who almost lost her business when she panicked and reacted to a slump in business by suddenly changing all of her proven advertising messages.
I've experienced many business slumps over
years. Eventually I developed a simple procedure I can implement quickly to replace
business lost during a slump. You can copy this same procedure to reverse your business slumps when they occur.
The first thing to do when a slump occurs is to accept it as part of a normal business pattern. It isn't signaling
end of your business. Don't panic. But don't be complacent either. Give
problem your immediate attention. Begin by taking
following steps.
TRY TO IDENTIFY A CAUSE FOR THE SLUMP
Determine if you can identify something specific likely to be causing
slump. For example:
** A recent change in your advertising or promotional activity.
** A direct competitor recently rolled out a huge new advertising campaign.
** A major news event had a negative impact on your industry... such as
announcement of a government investigation of business practices in your industry.
You can develop a strategy to reverse
effects of a slump when you can identify a specific cause for it. Usually you won't be able to identify a specific cause. That's because there is none. Most slumps are temporary and will eventually reverse themselves. However, don't ignore
problem and wait for it to go away. It may take a long time and you can lose a lot of business while you're waiting.