Title: Army Ranger Reveals How to Control Corporate Stress Length: 991 Words Author: Dale Collie Email: MailTo:collie@couragebuilders.com Category: Business/Leadership/Stress/Motivation Web Address: http://www.couragebuilders.com Copyright 2004You may publish this article electronically or in print f`r`e`e of charge. Just include my full byline and add a hyperlink for web postings. When you publish, please send a courtesy link or email to collie@couragebuilders.com
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Army Ranger Reveals How to Control Corporate Stress by Dale Collie
"Adopting
right attitude can convert a negative stress into a positive one." Hans Selye -
"father of stress" and founder of
Canadian Institute of Stress.
Every worker in America has heard of individual stress management techniques -- relaxation, meditation, and visualization -- good tools for getting through stressful periods. But if they're so great, why do we still have all this stress?
We're going to need something more than mood music, aroma therapy, and comfortable lighting to get beyond
stress of today's workplace. We're going to need management's attention because stress control is a leadership responsibility.
The US Army has plenty of experience with stress control as front line leaders strive to keep GIs on
job. Traditionally,
US Army has lost as many soldiers to stress as to enemy gunfire - a ratio of 1:1. The most elite units trim this loss to a ratio of 1:10 - one stress loss for every 10 wounded soldiers.
Regardless of
ratio, every front line soldier is critical to winning
battle. Commanders know that controlling stress under fire is as critical as food, fuel, and ammunition. The same holds true for corporate America. You can't get high productivity with high absenteeism.
Combat leaders watch for stress symptoms and take action. They are taught to "Know your troops, and be alert for any sudden, persistent or progressive change in their behavior that threatens
functioning and safety of your unit." (FM 6-22.5, "Combat Stress")
Specifically, front line leaders are taught to help overstressed soldiers in six ways:
Army Step 1. Reassurance
Corporate Solution: Some people need contact with
boss to assure them that things will turn out ok. Spend time to find out worker's concerns. Ask for their observations on recent events. Find out what they think about upcoming changes. Ask for their advice -- they'll admire you for demonstrating your trust. Simple remarks showing your confidence in workers can make a big difference.
Army Step 2. Rest and sleep
Corporate Solution: Its worth your while to offer some additional time off if stress is interfering with performance. Consider giving additional breaks to relieve mental and physical fatigue. Improved productivity will more than pay for
unstructured breaks that over-stressed workers will take on their own.
Find out what's needed to help employees get more rest at home. Bring in experts to teach
importance of rest and relaxation. Take a look at that overtime schedule;
extra work might be taking its toll in absenteeism, illness, accidents, and attitudes.
Army Step 3. Food and fluids